Sales Advisor

As one of the UK’s largest independent foreign exchange providers, Currency Exchange Corporation (CEC), part of the Fexco Group, is a leading provider of complete FX services. Since it was established in 1996, CEC has been driven by a spirit of innovation and focus on customer experience in the provision of travel money.

We have an exciting opportunity for a Retail Sales Advisor to join our team in our Barnsley store.

This is a permanent part\-time role working 14 hours per week across 2 days. The days will be every Saturday and one day during the week. You'll need a flexible approach to your hours, and overtime to cover holidays will also be required from time to time.

We offer a competitive salary, paying £13 per hour, and great benefits which include: 28 days holiday increasing to 31 (pro rata) with service, enrolment on a BUPA medical cashplan, discounted travel money, free uniform, and a full training programme. You'll work alongside an extremely passionate and friendly team who genuinely care about the success of our business.

Main Responsibilities

The successful candidate will be responsible for:

• Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales


• Achieving and where possible exceeding individual and team sales and service targets


• Identifying opportunities to cross sell various products and services


• Effective and accurate cash handling and reconciliation


• Ensuring the store meets all operational standards and the highest levels of presentation are always maintained


• Adhering to all Company Policies including Health and Safety, AML and Security


• Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met


• Ensuring telephone calls are answered in a prompt, polite and professional manner


• Undertake marketing initiatives, to promote the Bureau and increase brand awareness


• Ensuring all point of sale and company material is displayed correctly and in working order

• Demonstrable excellent customer service experience ideally obtained in a cash handling environment


• Experience of working with foreign currencies is preferred

• Demonstrable superior customer service skills


• Numerate, with excellent accuracy and an eye for detail


• Comfortable communicating on all levels including within the business and to external customers and suppliers


• Must be flexible and have a can\-do attitude and approach

Pay: £13\.00 per hour

Work Location: In person

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