Sales Administrator

Sales Administrator / Sales Coordinator
Office\-Based \| Full\-Time

Sales Coordinator / An exciting opportunity has arisen for a Sales Administrator to join a busy and growing engineering\-focused business.

This is a varied role offering exposure to a wide range of projects, making it ideal for someone who enjoys a fast\-paced environment where no two days are the same. The successful candidate will play a key role in maintaining accurate sales data, managing enquiries and supporting the wider sales team.

We are looking for a proactive individual who enjoys improving processes and bringing fresh ideas to enhance the way the sales function operates.

Key Responsibilities

• Manage the sales inbox and respond to enquiries in line with agreed service levels


• Maintain and update the CRM system with accurate project and customer information


• Manage and maintain the sales quotation database


• Process sales order amendments


• Prepare and manage spare parts quotations and enquiries


• Process spare parts orders


• Issue product literature and brochures to consultants and contractors


• Handle daily telephone enquiries from customers


• Follow up with customers via telephone and email in line with CRM targets


• Review existing sales processes and recommend improvements


• Assist with implementing improvements to increase efficiency


• Maintain strong standards of safety and housekeeping

• Strong written and verbal communication skills


• Excellent attention to detail and process\-driven mindset


• Good working knowledge of Microsoft Office


• Organised, diligent and self\-motivated


• Comfortable communicating with customers via telephone and email


• Ability to manage multiple tasks and prioritise workload

• Experience using SAP Business One (SAP B1\) or similar ERP/CRM systems

This role would suit someone who enjoys working as part of a collaborative sales team, thrives in a structured yet varied role, and is motivated to contribute ideas that improve processes and efficiency.

Pay: £25,500\.00\-£27,000\.00 per year

Benefits:

• Flexitime

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