Sales Administrator

Hours

Monday to Thursday 09:00 to 17:30

Friday 09:00 to 17:00

Salary

Starting at £24,784\.56 per annum and raising to £27,534\. per annum after completion of probation

Monthly bonus of up to £150

The Role

EMCS specialises in Alarm and CCTV Monitoring with over 30 years in experience in the industry. We have an exciting opportunity for a sales administrator to join our dynamic team. This permanent position is well suited to an individual who is looking to work within in a sales environment and is keen to progress their skills and progress in their job role.

Responsibilities

Preparation for Field Sales trips including making travel and accommodation arrangements, this will involve booking flights/ferry crossings, hotel accommodation etc

Utilising Customer Relation Management (CRM) software package to create and maintain filing systems, diary management and to create correspondence reference points

Creating and maintaining our manual filing system for new and existing customers

Managing both the Sales and Customer Service inboxes

Shredding

Assist with maintaining and growing client base

Admin support for Field Sales /Sales \& Customer Services Manager

Fielding incoming Sales queries and pricing enquiries – using Sentinel billing functions where necessary

Taking details of inbound complaints and passing to the relevant department Manager

Preparing Quotations/Proposals/Tenders

Preparing Sales/Welcome packs

Creating and processing New Accounts – liaising with Admin /Accounts/ Ops departments

Completing Mail \-Merges for transfers, news bulletins, quarterly magazine, targeted campaigns and new/existing customer e\-shots

After Sales care for new customers

Creating and managing monthly customer care questionnaires for new and existing customers

Stock taking, ensuring we have supplies of product literature

Printing bespoke panel labels/end user support packs

Preparing refreshments for in\-house meetings

Liaising with other departments to ensure client’s requests are achievable

Attend and contribute to our monthly sales meeting

Responsibilities as experience of the role develops: \-

Assist with devising campaigns to grow our base including e\-shots, mailers, and strategic marketing initiatives

Have an input into the design and content of our website

Assist with Bulk transfers/ VCMs into the ARC – including auditing pre \& post transfer

Assisting with quarterly “Independent” Magazine editorial content

Customer Care calls and surveys, working from our existing database

Following up quotations

Assisting with special projects as and when required

Occasional responsibilities: \-

Assist with exhibition arrangements

· IFSEC

· Supplier/Industry partner events

· In\-house Seminars and Open days

Job Type: Full\-time

Pay: £24,784\.56\-£27,534\.00 per year

Benefits:

• Company events


• Employee discount


• Health \& wellbeing programme


• On\-site parking


• Referral programme

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