Sales Administrator

COOPERS NEEDLE WORKS LIMITED

We are a small family run business, established in 1933, with a world\-wide reputation for the manufacture of stainless steel tubing products.

Our requirement is for a Sales Administrator to join our sales team ensuring efficient order processing, accurate record management and administrative support.

The ideal candidate will be a good communicator, excellent time manager, accurate record keeper with reliable organizational skills and the ability to work to deadlines.

Job Title: SALES ADMINISTRATOR

Key Responsibilities:

Customer Communication: Serve as the primary point of contact for sales enquiries, both on the telephone and by email. Verifying order details and arranging despatch. Dealing with customer enquiries throughout the sales process.

Order Processing: Raising sales invoices on SAGE. Arranging courier services. Producing requested certifications. Liaising with the Production team to ensure efficient order fulfilment.

Administration of the Sales Office: Responsibility for the maintenance of order/sales records. Receiving payments and raising credit notes.

Person Specification:

Experience: SAGE hands\-on knowledge. Proficiency in MS Office (Excel, Word, Outlook) Previous sales office or related experience of a B2B environment.

Qualifications: GCSEs in Maths and English

Technical Skills: Proficiency in SAGE for sales invoicing and MS Office (Excel, Word, Outlook)

Administrative Skills: Attention to detail, strong written/verbal communication and excellent time management under tight deadlines. Calm and professional telephone manner. Ability to work independently and unsupervised.

Working Conditions:

Hours: 4 days per week (Monday to Thursday) 8\.30am to 4\.30pm, 1 hour lunch break

Holidays: 16 days plus Bank Holidays, pro rata

Location: Office based Aston Lane, Birmingham, B20 3HS.

Salary: circa £20,000 dependent upon experience.

Pay: From £20,000\.00 per year

Benefits:

• Casual dress


• Free parking


• On\-site parking

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