Sales & Account Executive

Job overview
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An exciting opportunity to be part of a passionate and dynamic team! This role is a highly collaborative and consultative role that will involve working closely with other members of the sales and marketing team, to provide digital learning solutions to our existing and growing client base.

Reporting to the Head of Digital Library, You’ll also work closely with the Marketing team to generate and nurture leads, playing a key role in expanding into new sectors. This role offers a full 360° view of the customer journey \- helping you understand how to win new business while strengthening relationships with our existing client base.

Responsibilities and duties
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• Building and managing your pipeline in CRM to help grow the business and meet your own personal business plan


• Managing sales from inception to implementation and beyond (including quoting, product demonstrations, and sales administration)


• To develop and execute lead generation campaigns (ranging from web shop promotions, content development, collateral, email, social media etc) with the marketing team.


• To work collaboratively with the team and wider company, participating in regular catch\-up sessions and monthly sales review meetings.


• Managing our incoming enquiries via phone, email, and live chat to a high level of customer service, exemplifying the company values.


• To learn and communicate our developing products and services in order to provide consultative guidance on digital learning solutions, to current and prospective clients, in the non\-profit and private sectors.


• Work Experience

• + Experience of Account Management and/or customer relations


• Around 2 years of experience in a customer\-focused, administrative, or marketing role with transferable skills (e.g., communication, relationship\-building, coordination)


• Some experience working towards goals, KPIs, or performance targets.


• Experience of digital learning (its use and benefits) is beneficial, not mandatory.

• Confident when interacting with others, whether in person, over the phone, or online.


• Able to build rapport quickly and maintain positive relationships with clients or colleagues .


• A Proactive, dynamic and ‘can do’ attitude


• Can work as part of a team, but also to be able to work independently, take initiative, and contribute to new ideas required in a diverse, fast\-paced, deadline\-driven environment

We’re a tight\-knit team who are full of passion and drive to create the best learning experiences we can for our customers. You can expect:

• Uncapped commission on sales


• Reward Me; a recognition and reward program


• Cycle to Work scheme


• Group Life Assurance


• Annual Flu Vaccination


• Office Fruit deliveries


• Private Health insurance offered after 2 years of service


• A great working atmosphere


• A spacious office in the centre of Southwick


• Regular team socials


• A Nintendo Switch (with regular inter team sessions)

Company Overview

Please visit https://www.melearning.co.uk for more information

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