Revenues and Benefits Systems Officer

3\-month contract role with a local authority
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Summary
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• This 3\-month contract role with a local authority is crucial for supporting the maintenance, development, and continuous improvement of the Council’s Revenues and Benefits system. The position ensures system accuracy, efficiency, and compliance by collaborating closely with operational teams, IT, and external suppliers.

• Support the maintenance, configuration, and development of the Council’s Revenues and Benefits system (Academy).


• Assist the Systems Manager in delivering a high\-quality service that meets statutory and legal requirements.


• Provide expert system support and advice to internal teams on functionality, reporting, and system updates.


• Maintain system accuracy by managing data updates and ensuring timely production of reports.


• Support the testing and implementation of system upgrades, releases, and improvements.


• Troubleshoot and resolve day\-to\-day system issues.


• Produce ad hoc reports, data analysis, and system updates as required.

Essential Experience Required

• Significant experience in Benefits assessment (e.g., Housing Benefit / Council Tax Reduction or equivalent).


• Strong understanding of Benefits legislation, processes, and workflows.


• Experience working with financial data and reporting.


• Strong Excel skills (including lookups, pivot tables, and data manipulation).

Essential Qualifications Required

• Good general education (GCSE or equivalent), including strong literacy and numeracy skills.


• Relevant professional training or experience in Benefits systems or administration is desirable.

• Working hours: 36 hours per week.


• Office‑based (review possible part home working after initial month)


• Location: High Street, Esher, Surrey, KT10 9SD, United Kingdom.


• DBS check required.


• We work on a bi\-weekly schedule.

The role is responsible for supporting the maintenance, development, and continuous improvement of the Council’s Revenues and Benefits system. You will ensure system accuracy, efficiency, and compliance, working closely with operational teams, IT, and external suppliers

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