Revenue Assistant
Salary
£28,171 \- £28,743
Contractual hours
36
Basis
Full time
Region
Epping
Package
LGPS pension scheme
28 days annual leave \+ bank holidays
Perkbox discounts \& wellbeing perks
Hybrid working
Ongoing professional development
Flexible pay via Stream
Reimbursement of professional membership
Job category/type
Permanent \- Full Time
Date posted
03/07/2026
Job reference
EREQ000542
We are seeking a motivated and customer\-focused Revenue Assistant to join our busy Revenues team on a full\-time, permanent basis.
While previous experience of Local Taxation or Benefits is not essential, knowledge of Council Tax, Business Rates and/or Benefits would be advantageous. More importantly, you will be an excellent communicator with a positive attitude and a commitment to delivering high\-quality customer service.
Applicants should possess five GCSEs (or equivalent) at Grade C/4 or above, including English and Mathematics.
Working within the Revenues team and reporting to the Revenue Operations Manager, you will be responsible for providing efficient and effective customer service, dealing with telephone calls, emails and written correspondence relating to:
- Council Tax and Business Rates
- Local taxation registration, billing and collection
- Benefits enquiries
- General customer enquiries
This is an excellent opportunity for someone looking to develop a career in local government and gain valuable experience within Revenues and Benefits services. *The Council operates to the standards of the Disclosure and Barring Service (DBS) and applicants are advised that this post is subject to a Basic check.*
For further information or an informal discussion about the role, please contact:
Gaynor Atkinson \- GAtkinson@eppingforestdc.gov.uk
*Epping Forest District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.*
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