Reuse Shop Assistant

Job Title: Reuse Shop Assistant

Responsible to: Area Manager

Responsible for:The day to day operation of a Reuse Shop at the Recycling Centre in Lamby Way, Cardiff, including sales, cash management, stock, reporting and management of volunteers

Location/departments: Lamby Way HWRC, Lamby Way, Rumney, Cardiff, CF3 2HP (cover at other shops may also be required)

Salary: £26,227 per annum (pro rata)

Hours of work: 22\.5 hours per week

Contract: Permanent

Benefits: 28 days holiday per year (inc BH) rising by 1 per year to 33 days at 5 years service, birthdays off, 5% employer contribution pension scheme

Detail

Wastesavers is a Third Sector group that delivers a range of services based in and around the Circular Economy across South East Wales. We are an environmental organisation established in 1985 and we are proud to have the same aims and objectives today, as we did 40 years ago; to use waste as a resource for change within our community. We run the kerbside recycling service for Newport, commercial recycling services across 4 local authority areas, have a chain of 11 reuse shops, run repair cafes, an IT recycling department and a nappy library, as well as hosting PEAK our alternative education provision. We currently have over 170 staff working at multiple across South East Wales and are in an expansion period.

As part of our charitable work, we run several reuse shops, dealing with the reuse of furniture, IT, electrical equipment and other household items. Currently we have shops in Newport, Cardiff, Llantrisant, Treherbert, Aberdare, Merthyr, Abertillery, Penallta, Pontypool, and Ebbw Vale. We are looking for a Reuse Shop Assistant to join our team to maximise shop sales and profits, and to help manage the day to day running of The Cabin Reuse Shop, including working with volunteers. The successful applicant will deal with customers on a day to day basis and manage volunteers in a busy environment, whilst also liaising with Cardiff City Council staff who will assist in accessing items for reuse.

This is a part time role which will involve weekend and bank holiday working on a rota basis. Some additional cover during the working week may be required to cover sickness and holiday periods.

Job Role

The role requires you to undertake the following duties and responsibilities:

· Source, sort, price and display stock to maximise sales and maintain an attractive shop environment.

· Deliver excellent customer service, promote the shop and encourage donations and repeat visits.

· Support and supervise volunteers, ensuring policies, procedures and equality standards are followed.

· Maintain high standards of housekeeping, organisation, cleanliness and stock control throughout the shop and storage areas.

· Handle cash, complete administrative and IT tasks, and follow all financial and security procedures.

· Work closely with colleagues and management to ensure the smooth day\-to\-day running of the shop.

· Promote fundraising activities, social media engagement and local reuse initiatives.

· Ensure a safe environment for customers, volunteers and staff by complying with health and safety requirements and reporting any issues promptly.

Other Responsibilities

· Be able to work independently and as part of a team

· Report to the management team and take part in team meetings

· Any other reasonable management requests

Person Specification

Skills and Experience

Good standard of education with strong written, verbal and IT skills, including Microsoft Office.

Essential

Excellent customer service and communication skills, with the ability to build positive relationships with people from diverse backgrounds.

Essential

Strong organisational skills with the ability to work independently, use initiative and adapt to changing priorities.

Essential

Enthusiastic, proactive and hands\-on approach with a commitment to high retail standards.

Essential

Ability to work effectively under pressure and remain flexible, including occasional work outside normal hours.

Essential

Knowledge of retail products, charity retail and Gift Aid processes.

Desirable

Experience of achieving sales targets in a retail environment.

Desirable

Experience using electronic point of sales systems, cash handling, reconciliation and basic administrative processes.

Desirable

Experience leading, supporting or motivating volunteers or team members.

Desirable

Results\-focused approach with an understanding of achieving objectives in a positive and professional manner.

Desirable

Knowledge and effective use of social media to support promotions and engagement.

Desirable

Pay: £13\.44 per hour

Benefits:

• Casual dress


• Company pension


• Employee discount


• Free parking


• On\-site parking


• Paid volunteer time

• Do you have any experience working with volunteers?

• Welsh (preferred)

This listing is from indeed. View original listing ↗