Retail General Manager, Sandro-Paris, Prince Street
<div class="content-intro"><p>SMCP - Sandro, Maje, Claudie Pierlot</p></div><p><strong><span data-contrast="auto">Job: General Manager, Sandro-Prince North America Flagship</span></strong></p>
<p><strong><span data-contrast="auto">Location:</span></strong><span data-contrast="auto"> <strong>117 Prince Street, SOHO, NYC</strong></span></p>
<p><span data-contrast="auto">At SMCP, we embody the essence of Parisian elegance with our renowned brands, Sandro and Maje. With a commitment to accessible luxury, we bring high-fashion designs and sustainability together, crafting exceptional products and memorable experiences. Operating in over 47 countries, we are financially stable and in an exciting phase of growth, led by a strong and experienced senior leadership team. Our culture thrives on engagement, inclusivity, and corporate social responsibility, ensuring that our success is built on both innovation and care for our planet. By 2030, we aim to meet ambitious sustainability goals, all while offering Parisian chic with a modern twist. Our collections reflect the dynamic interplay of casual elegance and evening sophistication, created for individuals who value both style and sustainability.</span><span data-ccp-props="{}"> </span></p>
<p><span data-ccp-props="{}"> </span><strong><span data-contrast="auto">Why SMCP:</span></strong><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">SMCP is more than just a fashion house—it's a forward-thinking company where innovation and sustainability come together. As we continue to lead the accessible luxury market, we focus on growth, stability, and prioritizing internal mobility for our people. With a dedicated senior leadership team guiding us, we offer a culture that fosters creativity, engagement, and meaningful career opportunities. Our collections from Sandro and Maje blend timeless Parisian style with a contemporary edge, allowing individuals to express their unique personality through fashion. Joining SMCP means becoming part of an evolving story, where passion, creativity, and sustainability are at the forefront. Together, we will continue shaping the future of fashion with a strong foundation of growth, stability, and engagement.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">To learn more about our global presence and values, visit our website at </span><a href="https://www.smcp.com/en/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">SMCP Global</span></span></a><span data-contrast="auto">.</span><span data-ccp-props="{}"> </span></p>
<p><span data-ccp-props="{}"> </span><strong><span data-contrast="auto">At SMCP, We Style Happiness at Work—Lead with Passion and Purpose!</span></strong><span data-ccp-props="{}"> </span></p>
<p><span data-ccp-props="{}"> </span><span data-contrast="auto">As a <strong>General</strong></span><strong><span data-contrast="auto"> Manager</span></strong><span data-contrast="auto">, you’ll bring leadership, vision, and entrepreneurial spirit to your boutique, driving a dynamic and client-centric environment. With a </span><strong><span data-contrast="auto">people-first</span></strong><span data-contrast="auto"> approach, you’ll develop a </span><strong><span data-contrast="auto">strong business strategy</span></strong><span data-contrast="auto"> that touches on People, Product, and Planet—guiding your team to success through empathy, empowerment, and expert coaching. You will lead by example, fostering a culture of confidence, growth, and excellence that inspires your team to achieve their full potential.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">In this role, you will </span><strong><span data-contrast="auto">own your business</span></strong><span data-contrast="auto"> as if it were your own—creating strategies that drive key performance metrics, building long-term client relationships, and ensuring seamless store operations. From talent recruitment and development to high-level clienteling and operational expertise, you’ll be at the heart of everything that makes your boutique thrive.</span><span data-ccp-props="{}"> </span></p>
<p><span data-ccp-props="{}"> </span><strong><span data-contrast="auto">What You’ll Do:</span></strong><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">Leadership & Team Development</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="49" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Lead with vision by fostering a high-performing, positive team culture that drives engagement, collaboration, and retention.</span><span data-ccp-props="{"335559739":160}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="49" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Recruit, mentor, retain, and develop top talent, creating an environment where team members feel empowered, supported, and motivated to grow within the organization.</span><span data-ccp-props="{"335559739":160}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Customer Experience & Brand Representation</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="50" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Act as the ultimate brand ambassador, inspiring your team to deliver exceptional customer service and create unforgettable styling experiences that reflect the brand’s identity.</span><span data-ccp-props="{"335559739":160}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="50" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Lead clienteling initiatives by demonstrating how to build meaningful, lasting relationships that elevate the in-store experience and drive customer loyalty.</span><span data-ccp-props="{"335559739":160}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Sales Performance & Goal Achievement</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="51" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Drive key performance indicators (KPIs), including achievement of commercial target, conversion rates, units per transaction (UPT), average basket size, appointment sales, and inventory shortage.</span><span data-ccp-props="{"335559739":160}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="51" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Motivate and guide the team to consistently meet sales goals, while identifying opportunities to improve performance and exceed expectations.</span><span data-ccp-props="{"335559739":160}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Operational Excellence & Efficiency</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="52" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Ensure seamless operations across both front and back-of-house, managing processes with precision and attention to detail to optimize store efficiency.</span><span data-ccp-props="{"335559739":160}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="52" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Oversee and participate in daily operational tasks, ensuring compliance with company standards and fostering a smooth, organized workflow.</span><span data-ccp-props="{"335559739":160}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Business Strategy & Corporate Collaboration</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="53" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Leverage resources provided by corporate partners, serving as a key liaison between headquarters and your boutique to align strategies and maximize business success.</span><span data-ccp-props="{"335559739":160}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="53" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posi
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