Restaurant Manager
£25\.00 \- £26\.00 per hour inclusive of tronc
Join Din Tai Fung UK
Din Tai Fung is an award\-winning Taiwanese restaurant brand with over 180 locations worldwide,renowned for our iconic Xiao Long Bao and exceptional dining experiences. As we continue to grow across the UK,we are looking for a passionate Restaurant Manager to join our team at Centre Point.
What We Offer
- Competitive salary:£25 per hour,rising to £26 per hour including tronc
- Full\-time contract:40 \- 48 hours per week
- 30% off dining at Din Tai Fung UK restaurants
- Free staff meals every shift
- Structured training and genuine career progression
- 28 days’ paid holiday rising to 32 days
- Employee Assistance Programme and wellbeing support
- Monthly team events,referral bonuses and employee rewards
As Restaurant Manager,you will have overall responsibility for the day\-to\-day operation and performance of the restaurant. You will lead from the front,ensuring exceptional guest experiences,strong commercial performance and a motivated,high\-performing team.
You will work closely with senior management to deliver business objectives while maintaining the high standards and values that define Din Tai Fung.
Key Responsibilities
Restaurant Operations \& Performance
- Take overall responsibility for the successful operation and performance of the restaurant.
- Analyse and drive sales,profitability and overall business performance.
- Manage budgets,forecasts,expenses and cost control to maximise profitability.
- Monitor stock levels,inventory and supplies to ensure an efficient operation.
- Plan staffing,rotas,shifts and service flow to deliver an effective operation.
- Prepare and maintain accurate operational,sales and staffing reports.
- Deliver consistently high standards of food,service,hygiene,health \& safety and presentation.
- Ensure Din Tai Fung brand values and service standards are consistently delivered.
- Lead the team in creating exceptional guest experiences and exceeding customer expectations.
- Respond confidently and professionally to guest feedback and complaints.
- Ensure the restaurant,facilities and equipment are clean,safe and well maintained.
- Recruit,train,coach and motivate team members to achieve high performance.
- Lead and manage front\-of\-house teams, including agency staff when required.
- Provide regular feedback,performance support and development opportunities.
- Communicate Din Tai Fung values and service themes across the team.
- Create a positive,inclusive and high\-performing team environment.
- Ensure all team members are trained in line with company SOPs and service standards.
- Maintain accurate training and staff records.
- Ensure all health \& safety,fire safety and operational requirements are met.
- Maintain and regularly review SOPs and operational procedures.
- Ensure payroll,stock control and inventory processes are completed accurately and on time.
- Maintain appropriate records and ensure the restaurant operates in line with company policies and procedures.
- 3\+ years’ proven experience in a similar Restaurant Manager role within a high\-volume or premium hospitality environment.
- Strong understanding of restaurant operations,sales,profitability,budgets and cost control.
- Proven experience leading,coaching and developing a high\-performing team.
- Excellent customer service and communication skills,both written and verbal.
- Strong organisational,planning and problem\-solving skills.
- Experience using restaurant systems,booking platforms and workplace IT.
- Experience organising events and functions.
- Hospitality\-related degree or equivalent experience.
- Excellent command of English,both written and verbal.
- Flexible,self\-motivated and able to work effectively in a fast\-paced,high\-performing environment.
- A hands\-on leadership approach with the ability to work independently and as part of a wider team.
This listing is from Indeed. View original listing ↗