Resourcing Assistant

The University of Surrey are recruiting a Resourcing Assistant.

Provide a responsive, customer\-focused first point of contact for recruitment advice and support to the Resourcing Team and key internal stakeholders. Under guidance, coordinate and administer recruitment processes and solutions that support the Resourcing Team in achieving its objectives.

£14\.97 per hour.

£1\.81 per hour holiday pay.Monday\-Friday 9am\-5pm \- Hybrid once trained.

Duties and responsibilities

• Coordinate the end\-to\-end recruitment process for each vacancy in collaboration with Hiring Managers, ensuring an efficient, effective, and positive hiring experience.


• Manage candidates professionally throughout the recruitment process, ensuring a positive candidate experience and that all individuals are treated fairly, consistently, and equitably.


• Ensure all recruitment activity complies with relevant internal policies and external legislation, including GDPR, UKVI regulations, and the Equality Act, keeping up to date with changes to maintain ongoing compliance.


• Support Hiring Managers throughout the offer process by providing advice where required, preparing offer documentation, and ensuring information is communicated promptly and accurately to the HR Operations team for onboarding.


• Provide administrative support to the Resourcing Team, including tasks such as raising purchase orders and arranging candidate parking, ensuring all activities are completed accurately, to a high standard, and within agreed timescales.


• Build and maintain positive relationships with internal and external stakeholders, ensuring queries and issues are resolved efficiently, effectively, and professionally.


• Escalate more complex or unique queries to the Resourcing Team Leader as appropriate


• Provide on\-site support for interviews when required.

Essential

Vocational qualifications plus several years relevant work experience.

Or:

Learning gained through work experience of a number of years. Will include short courses and other formal training.

Desirable

Relevant professional qualification (e.g. CIPD)

Technical Competencies (Experience and Knowledge) This section contains the level of competency required to carry out the role (please refer to the Competency Framework for clarification where needed and the Job Matching Guidance).

Level 1: basic level of understanding/experience and can apply it with guidance.

Level 2: good level of understanding/experience and can apply it with little or no guidance.

Level 3: expert level of understanding/experience and can apply, develop it and guide others.

Essential/Desirable Level 1\-3

Ability to handle sensitive information in a confidential manner\- Essential/3\.

Previous experience of working in a fast\-paced administrative role\- Essential/2\.

Strong communication skills and the ability to adapt communication style to a variety of audiences \- Essential/2\.

Good stakeholder engagement and the ability to build rapport with a wide range of stakeholders \- Essential/2\.

Experience of Higher Education Sector \- Desirable/2

Location
University of Surrey

Additional information

Accountability

The post holder works within a framework of established processes, procedures and standard work instructions as determined by the HR department and employment legislation.

Incorrect data input or advice to staff could impact financially on the employee and departments/faculty or may result in legal repercussions if not identified before the situation escalates

Problem Solving and Decision Making

The post holder will be required to apply their judgment and initiative to provide solutions to basic operational HR problems as they encounter them.

Guidance and advice for the resolution of new or more complex or unprecedented issues should be sought from a more senior team member or through their line manager

Pay: £14\.97 per hour

Expected hours: 36\.0 per week

Work Location: In person

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