Renaissance Asset Finance - Business Support Administrator
Job Description
Renaissance Asset Finance (RAF) provide unregulated fixed term finance to its chosen customer market of small and medium sized enterprises and high net worth individuals. These are generally introduced to RAF via a network of brokers with whom RAF establishes close working relationships. The majority of the assets financed by RAF comprise of higher value private cars, collectors’ cars, purpose built taxis, coaches and other specialist vehicles. RAF also funds the purchase of a range of commercial plant and machinery as well as a limited volume of business critical soft assets. RAF prefers to finance assets that have strong collateral characteristics and identifiable second hand markets.
Renaissance Asset Finance Limited (RAF) was established by its founder shareholders in February 2014\. Following the exchange of contracts on 20th December 2016 between RAF’s shareholders and Arbuthnot Latham \& Co., Limited (AL), and subsequent regulatory approval, RAF became a wholly owned subsidiary of AL in April 2017\.
- Act as first point of contact for internal and external customers.Deal effectively with all enquiries, complaints and notifications, assessing priority, giving advice as appropriate and taking suitable action.
- Responding to customer calls and emails, resolving queries efficiently and effectively
- Asset substitutions, novation’s and unwinding agreements as required
- Completing asset inspections / audits’
- Completing due diligence reviews of high risk customers’
- Maintaining CRM database for all customer/broker details
- Registering and removing charges from Companies House
- Guiding customers through the end of lease process
- Issuing required letters/emails, settlements quotes throughout the life of each customer agreement
- Daily direct debit collection
- Retrieving and investigating daily HPI React notifications
- Completing insurance checks on our assets
- Completing broker set ups and annual reviews, compiling annual statistics and completing searches to present to credit for approval
- Management of documents and data, distribution and filing of documents
- Upkeep of office supplies and general office admins duties
- Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.
- Business Support
- Sales Support
- Operations Support
- Credit
- Collections
- Finance
- Sales
Knowledge/Experience/Skills:
- Good communication skills – both written and oral
- Ability to handle high workloads without impact on accuracy and quality of work
- Self\-motivated and pro\-active individual with a sense of urgency
- Excellent organisation skills
- Good knowledge of word, outlook and excel
- Asset Finance background desirable
- Minimum of 5 GCSE qualifications grade A\-C
- Team Working
- Problem Solving and Judgement
- Planning and Reviewing
- Working Proactively
- Communication and Confidence
Life, Work and Benefits
Arbuthnot Latham is committed to equal\-opportunities for all staff and candidates. We embrace inclusion \& diversity and understand why they are critical for the success of our business and people.
- Agile working
- Competitive salary, pension \& holiday allowance
- BUPA Health cover
- 4x Life Assurance
- Income Protection scheme
- Discretionary bonus
- Market leading maternity/paternity and menopause policies
- Flexible benefits
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https://careers.arbuthnotlatham.co.uk/files/RecruitmentPrivacyNotice.pdf
Reasonable adjustments: Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at recruitment@arbuthnot.co.uk. Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.
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