Recruitment Support Officer

Position: Recruitment Support Officer G5
Location: County Hall, Atlantic Wharf, Cardiff, CF104UW
Start Date: ASAP
Contract Duration: 3\+ Months
Working Hours: 37 hours per week
Pay Rate: PAYE: £13\.47 per hour

Job Responsibilities

• Act as the first point of contact for prospective foster carers, providing information, guidance, and ongoing support


• Manage fostering enquiries from initial contact through the early stages of the assessment process


• Respond to enquiries professionally and provide clear, accurate information about becoming a foster carer


• Conduct initial and home visits with potential foster carers where required


• Maintain accurate records of enquiries, applications, and applicant progress


• Support the Foster Wales Cardiff team with recruitment campaigns, events, and community engagement activities


• Promote fostering opportunities and help increase awareness within the local community


• Support the processing of fostering applications in line with procedures, policies, and best practice


• Work closely with colleagues to improve foster carer recruitment and retention


• Provide a welcoming and supportive experience for potential foster carers throughout their journey

Person Specification

• Experience in recruitment support, customer service, social care, fostering, or a related field


• Understanding of the fostering process and the needs of children in care is desirable


• Excellent communication and interpersonal skills with the ability to build trust and rapport


• Ability to provide clear information and support to a wide range of people


• Strong organisational skills with the ability to manage multiple enquiries and maintain accurate records


• Ability to handle sensitive and confidential information appropriately


• Experience working with children, families, or community services is desirable


• Friendly, approachable, and empathetic approach


• Ability to work independently and collaboratively within a team


• Commitment to supporting positive outcomes for children and young people

DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i\-Jobs in advance if there are any specific organisations or hirers to whom you do not wish your details to be disclosed.

Job Reference: OR108554

Job Types: Full\-time, Fixed term contract
Contract length: 3 months

Pay: £13\.47 per hour

Experience:

• recruitment support: 1 year (required)


• Customer service: 1 year (required)


• social care, fostering: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

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