Recruitment Officer & Admin

Recruitment Officer \& Admin \- Job Description

Location: Hybrid \- 4 days on\-site at Hagley House, B16 8LA / 1 day working from home

Hours: 20 hours per week (4 hours per day, Monday to Friday)

Salary: £13 per hour. Annual starting salary £13,520

Contract Type: Permanent part time contract

Reports to: Senior Management \& Directors

About Pegasus Supported Housing

Pegasus Supported Housing is a values\-led established provider committed to providing high\-quality supported accommodation with meaningful support to vulnerable adults across Birmingham and the Midlands. We support vulnerable adults to live safely and independently while maintaining strong partnerships with local authorities and external agencies.

We work to ensure clarity, accountability, and consistency across our services. Our approach is built around strong governance, clear processes, and a supportive culture that enables our teams to deliver high\-quality outcomes for residents while meeting regulatory and contractual requirements.

Purpose of the Role

The Recruitment Officer \& Admin role is primarily focused on finding, attracting, and securing the right people to deliver our frontline supported housing services. Recruitment is the core and largest part of this role: the post\-holder owns the end\-to\-end hiring process, from advertising vacancies through to shortlisting, interviewing, and onboarding new starters. Getting the right people into the organisation, quickly and safely, is the single biggest contribution this role makes to the People and Process components of our operating system.

Alongside recruitment, the role provides a smaller amount of general administrative support \- maintaining accurate employee records, responding to routine queries, and assisting the Senior Management Team with day\-to\-day administrative tasks. This admin support is straightforward and secondary to the recruitment workload.

Within our operating framework, the Recruitment Officer \& Admin contributes to traction by supporting quarterly hiring objectives, maintaining recruitment pipeline data, and ensuring vacancies are filled within agreed timescales. By running a consistent, well\-organised recruitment process and providing reliable administrative support, the role helps ensure the organisation has the right people, in the right roles, at the right time, to deliver safe, effective supported housing services.

Key Responsibilities and Duties

Recruitment (core focus of the role)

• Own the end\-to\-end recruitment process for all vacancies, from drafting and posting adverts through to offer stage.


• Advertise vacancies across relevant job boards, social media, and recruitment platforms to attract a strong candidate pool.


• Screen applications and CVs, and shortlist candidates against role requirements.


• Schedule and coordinate interviews, liaising with hiring managers and candidates to keep the process moving.


• Conduct and/or support interviews, ensuring a consistent, fair, and positive candidate experience.


• Carry out reference checks, right\-to\-work checks, and process DBS checks for successful candidates.


• Prepare and issue offer letters, contracts of employment, and contractual amendment letters.


• Coordinate new starter onboarding and induction, ensuring a smooth transition into the organisation.


• Maintain accurate, up\-to\-date recruitment trackers, monitoring vacancy pipelines and time\-to\-hire.


• Build and maintain relationships with recruitment agencies, job boards, and other talent sources.


• Produce regular recruitment reports and metrics for senior management.

• Maintain and update employee records and HR systems with accurate new starter, leaver, and contractual change information.


• Respond to general HR and recruitment queries, escalating complex issues to the Service Lead, Directors, or external HR provider as required.


• Provide administrative support to the Senior Management Team, including record keeping, report preparation, and correspondence.


• Support general business administration tasks as required, contributing to the smooth day\-to\-day running of the service.


• Maintain confidentiality and ensure secure handling of all personal and sensitive information.

• Participate in regular supervision and performance reviews.


• Ensure accurate timekeeping and record submission.


• Follow all Safeguarding, Health and Safety, and Data Protection policies and procedures.


• Promote equality, diversity, and inclusion in all aspects of the role, particularly in fair and unbiased recruitment practices.


• Take personal responsibility for professional development and remain up to date with recruitment best practice and relevant employment legislation.


• Carry out any other reasonable duties in line with the scope and spirit of the role.

Essential:

• Proven experience in a recruitment, resourcing, or talent acquisition role.


• Experience managing end\-to\-end recruitment processes, including sourcing, screening, and interviewing candidates.


• Strong communication and interpersonal skills, with the ability to represent the organisation professionally to candidates.


• Excellent organisational skills and attention to detail, able to manage multiple vacancies at once.


• Proficient in Microsoft Office and applicant tracking / recruitment systems.


• Basic understanding of employment law, safer recruitment practices, and GDPR.


• Ability to work independently and manage competing priorities.

• CIPD Level 3 or above in Human Resources or Recruitment (or working towards).


• Experience working in supported housing, social care, or a non\-profit environment.


• Experience using social media and job boards for recruitment marketing.


• Experience with general HR administration.

• Flexible part\-time working arrangements


• Company pension scheme


• 28 days annual leave including bank holidays (pro rata) with an additional day for each continuous year of employment up to 5 years


• Casual dress


• Employee Assistance Programme


• Ongoing training and development opportunities


• Apprenticeship training to CIPD L5


• The opportunity to contribute to a values\-led organisation making a real difference

If you are a people\-focused professional who enjoys the pace and challenge of recruitment and wants to use your skills to support a meaningful cause, we would love to hear from you.

Pay: £13\.00 per hour

Work Location: Hybrid remote in Birmingham B16 8LA

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