Human Resources Officer

Job Title: Human Resources (HR) Officer
Department: Human Resources
Reports To: Registered Manager Operations Director
Location: Office Based (with occasional travel to services if required)
Employment Type: Full\-time
Salary:  dependent on experience

Human Resources Officer is responsible for supporting all aspects of the employee lifecycle, ensuring the company attracts, recruits, develops, and retains a skilled workforce while maintaining compliance with employment legislation, CQC requirements, and company policies.

The HR Officer will work closely with management to promote a positive workplace culture and ensure all staff receive the support and guidance needed to deliver high quality care.

Key Responsibilities

Recruitment \& Onboarding

• Manage end\-to\-end recruitment processes, including advertising vacancies, shortlisting applicants, arranging interviews, and preparing employment offers.


• Coordinate safer recruitment practices in accordance with CQC regulations.


• Process DBS applications, right\-to\-work checks, employment references, and identity verification.


• Prepare employment contracts, offer letters, and induction documentation.


• Ensure all new employees complete mandatory compliance requirements before commencing employment.


• Maintain accurate recruitment records.

Employee Relations

• Provide advice and guidance to managers on HR policies and procedures.


• Support disciplinary, grievance, capability, and absence management processes.


• Assist with investigations and formal meetings, ensuring fairness and compliance with employment law.


• Promote employee wellbeing and positive employee relations.

HR Administration

• Maintain confidential employee personnel files.


• Ensure HR records are accurate, complete, and GDPR compliant.


• Monitor probationary reviews and contract renewals.


• Produce HR reports and workforce statistics.


• Update HR systems and employee databases.

Compliance \& Training

• Monitor mandatory training compliance and professional registrations.


• Ensure staff records meet CQC and regulatory requirements.


• Support internal audits and compliance inspections.


• Assist with policy reviews and implementation.


• Keep up to date with changes in employment legislation and best practice.

Payroll \& Attendance Support

• Prepare payroll information, including new starters, leavers, sickness, annual leave, and contractual changes.


• Monitor staff attendance and sickness records.


• Support managers in managing absence and return\-to\-work processes.

Learning \& Development

• Coordinate staff induction programmes.


• Arrange mandatory and specialist training.


• Support performance reviews and personal development planning.


• Assist with career development initiatives and succession planning.

General Responsibilities

• Maintain strict confidentiality at all times.


• Promote equality, diversity, and inclusion throughout the organisation.


• Support managers with workforce planning.


• Attend meetings, supervision sessions, and training as required.


• Undertake any other duties appropriate to the role.

Person Specification

Essential

• Previous HR experience in a professional environment.


• Good understanding of UK employment law and HR best practice.


• Excellent organisational and administrative skills.


• Strong communication and interpersonal skills.


• Ability to handle confidential information with discretion.


• Proficient in Microsoft Office (Word, Excel, Outlook).


• Ability to prioritise workload and meet deadlines.

Desirable

• Experience within the health and social care sector.


• Knowledge of CQC regulations and safer recruitment requirements.


• CIPD Level 3 or Level 5 qualification (or working towards).


• Experience using HR and recruitment management systems.


• Experience supporting payroll administration.

Key Skills

• Excellent attention to detail.


• Professional and approachable manner.


• Strong problem\-solving abilities.


• Ability to work independently and collaboratively.


• High level of integrity and confidentiality.


• Excellent written and verbal communication skills.

Benefits

• Competitive salary.


• Company pension.


• Paid annual leave.


• Ongoing training and professional development.


• Opportunities for career progression.


• Employee Assistance Programme (where applicable).


• Supportive and inclusive working environment.

Pay: £24,420\.00\-£44,334\.39 per year

Benefits:

• Free parking


• On\-site parking

Work Location: In person

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