Receptionist/Administrator - Adult Care Community

We are looking for a suitably\-experienced and motivated person to join our team. You will be based at Amber valley CMHT reception on the first floor, town hall, Ripley .

As a receptionist/ team administrative support, you will support services based within this site and other DHCFT teams using the building. This will include support to mange the day to day running of the building. You will be part of the Amber Valley Community Mental Team.

Support and supervision will be provided for the successful candidate, as well as ongoing training.

The post is for 22\.5 hours per week.

The successful candidate will work Monday\-Wednesday, 09:00\-17:00 .

Main duties of the job

The successful candidate will have excellent communication skills, a polite telephone manner, knowledge and experience of using IT programs, such as Microsoft Outlook and Microsoft Word, SystmOne.

A part of the role will involve using Electronic Patient Records, complete typing and up\-dating patient information.

You will lead on room bookings within the building.

You will support other administrators within the adult Community team.

We are looking for a highly\-motivated, friendly, outgoing, reliable and flexible person to join our receptionist/admin support team.

Applicants will need the confidence and experience to be able to deliver a high\-quality, front\-of\-house reception/admin support service, including the greeting of clients to our premises, dealing with a wide range of telephone callers and staff, and working as part of a team delivering an excellent support service.

Various services use our building and you will be responsible for liaising with these services and booking rooms.

Experience of multi\-tasking in a busy office environment is preferable.

We are looking for a team player with a pleasant welcoming manner and the ability to prioritise conflicting workload demands.

You will have good communication and organisational skills, together with IT skills (Word and Outlook essential), to be able to work with the general public both in person and on the telephone in a fast\-paced and ever\-changing environment.

If this sounds like you, we would like to hear from you!

Derbyshire Healthcare is unable to sponsor international applicants in this role. You can find out more about how you can work in the UK by visiting Work in the UK \- GOV.UK (www.gov.uk)

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of making a positive difference in people's lives.

CQC rated us as 'GOOD overall, commenting on how our colleagues treated patients with compassion and kindness and felt positive and proud about working for the trust.

Benefits include:

Commitment to flexible working where this is possible

27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years \& 33 days after 10 years service pro rata.

Yearly appraisal and commitment to ongoing training

Generous NHS pension scheme

Good maternity, paternity and adoption benefits

Health service discounts and online benefits

Incremental pay progression

Free confidential employee assistance programme 24/7

Access to our LGBT\+ network, BAME Network and Christian Network

Health and wellbeing opportunities

Structured learning and development opportunities

We are based in a spacious, new building with ample free parking and a strong focus on staff well being

Please view the Job Description/Person Specification. To apply, please click APPLY FOR THIS JOB \- this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Essential

Non\-judgemental/positive attitude towards service users and carers

Essential

Ability to accurately input data

Experience of using Microsoft computer packages

Experience of dealing with telephone enquiries

Desirable

Previous Clerical/Administration experience

Previous 'front of house' experience

Previous clinical team experience

Skills

Essential

Good standard of spelling and grammatical accuracy

Ability to type to RSA I standard (or demonstrable experience)

Excellent written and verbal communication skills

Ability to work as part of a team

Ability to prioritise and work to the required standards within defined time limits

Experienced at using EXCEL and spreadsheets

Qualifications/Training

Essential

OCR/RSA I Type\-writing or Word Processing or equivalent Typing qualification or demonstrable experience (typing test)

GCSE English Grade C or equivalent (evidence required)

Desirable

ECDL / CLAIT / IT Qualification / or demonstrable experience

Customer Care training

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