Reception/Administrator Assistant

An exciting opportunity has arisen for an Administrator to join the CQC\-rated ‘Good’ Community Mental Health Team at Arndale House in Dartford.

The post is integral to the team, and you will be required to provide comprehensive administrative support to members of the team, including Psychiatry, Psychology and Nursing professionals.

What is High Cost Area Allowance?

The High\-Cost Area (HCA) allowance, also referred to as London Weighting is a payment made to employees who work in London and the surrounding areas.

As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.

As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month. 5% of basic salary, subject to a minimum payment of £1,258 and a maximum payment of £2,121\. (the agreed annual amount will be divided into 12 equal amounts and paid monthly).

This varied role will include:

Having contact with patients, carers, relatives and other external stakeholders

Typing letters and reports via BigHand (audio) and or copy typing

Minuting meetings

Using the patient record system RiO (training provided)

Taking phone calls and managing the admin mailbox

Booking and supporting clinic appointments

Some analytical work in supporting the team to achieve their KPIs and Trust targets.

Ordering of stationery and other items as required via SBS (training provided).

It is important that the successful applicant exhibits empathy and compassion, has a professional and flexible attitude, likes being part of a team, has good communication and interpersonal skills, is able to prioritise workloads and can work to agreed timescales.

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1\.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us \- if you share our passion for better mental health care and want to be part of a team that’s doing well together.

Check out our Dartford site

Ideally educated to GCSE standard, with A to C in Maths and English (or equivalent) you will also have knowledge of MS Office applications i.e. Word, Outlook, Excel and PowerPoint. Previous administrative experience, including minute\-taking is essential, together with excellent typing skills and telephone manner.

Please refer to the attached job description for the full details on the responsibilities and person specification

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