Quality Manager

Job Overview
We are seeking an experienced Quality Manager to join our manufacturing business and develop, implement and maintain a Quality Framework, as well as support with H\&S activities. The ideal candidate will be a proactive individual, who champions a culture of quality, improvement and adherence to H\&S guidance. This is a hands\-on role, combining oversight and deployment of quality processes with day\-to\-day operational interactions, such as inspections, analyses and reporting. This role is an opportunity to implement your own ideas to identify and make changes and improvements

We manufacture in\-house on a single\-site using wood, plastic, metal and print, as well as using papier\-mâché, fibreglass and an eco material for mannequin production. Our design and engineering team are also in\-house, as are our purchasing team, who buy a mix of raw materials and finished goods

Responsibilities

Quality

\- Take ownership of the inspection and quality assurance function within the business with a view to right\-first\-time quality being at the forefront of the everyone's actions

\- Verify components against engineering drawings and customer specifications, while also checking for overall quality and finish. These may be in\-house items or externally sourced.

\- Implement and undertake a programme for goods\-in inspections. Develop KPIs for externally supplied parts.

\- Work collaboratively with team members across all departments to improve operational quality and reduce business risk

\- Lead problem solving initiatives using root cause analysis to reduce manufacturing losses, defects and waste and improve customer satisfaction.

\- Ensure that a feedback loop is active and promotes an open dialogue between engineering, manufacturing and assembly teams. Hold any cross\-functional sessions to make necessary changes

\- Prepare and present regular reports on QHSE performance metrics to the senior team, using data and narrative to identify areas for improvement.

\- Make recommendations for changes to process, equipment or machinery to senior and departmental stakeholders

\- Carry our internal and supplier audits and prepare reports and documentation (such as score cards) to ensure that quality standards are upheld and improved

\- Accurately record, report and communicate results, with suggestions for remedial action plans and improvements

\- Maintain calibration records in collaboration with machine operators and Maintenance Supervisor

\- Support risk management activities and planning.

H\&S

\- Chair the in\-house H\&S Committee, encouraging company\-wide engagement with safe working practices and active participation of the committee members

\- Conduct risk assessments, internal inspections and investigations of accidents and near\-misses, in collaboration with the off\-site HR Manager. Ensure timely implementation of corrective and preventive actions.

\- Ensure the company’s adherence to all relevant regulatory health and safety requirements, with the support of the HR Manager and Maintenance Supervisor.

Experience

\- Hands\-on experience in a manufacturing and engineering environment

\- Excellent communication skills, leadership and interpersonal skills, with the ability to influence and engage at all levels to drive cultural change

\- Able to work independently and collaboratively

\- Keen to identify areas for improvement and bring forward ideas for change

\- Great attention to detail and a commitment to continuous improvement

\- Knowledge of good practice for H\&S procedures and compliance

Job Types: Full\-time, Permanent

Pay: £38,000\.00\-£50,000\.00 per year

Ability to commute/relocate:

• London E4 9JG: reliably commute or plan to relocate before starting work (required)

• United Kingdom (required)

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