Quality Manager

We are an ambitious and growing condiment and sauce producer, based in Co. Cork. Our flagship product, Ballymaloe Relish is one of Irelands favourite food brands. We are a driven organisation, continuously seeking to improve, grow and develop in all areas. Our values are high standards, dedication and Ballymaloe warmth and we ask and expect our employees to work to these values. We try to be sustainable in our business operations where possible and practical.

Purpose

To lead and continuously improve quality performance across Ballymaloe Foods, ensuring that food products consistently meet customer, legal and company standards while driving a culture of accountability, problem solving and continuous improvement.

Reports To

Operations Manager

Direct Reports

• QA Technician


• Future quality team members

Key Responsibilities

Quality Leadership

• Lead the Quality function across the business.


• Develop quality strategy and annual objectives.


• Build quality ownership throughout all departments.


• Coach and develop quality team members.

CAPA \& Root Cause Analysis

• Own the CAPA process.


• Lead investigations into product, process and customer issues.


• Ensure robust root cause analysis methodologies are applied.


• Track effectiveness of corrective actions.

Quality Performance

• Monitor and report quality KPIs.


• Drive reduction of:


• Customer complaints


• Internal non\-conformances


• Rework


• Waste


• Rejects

Internal Audit Programme

• Manage internal audits.


• Ensure actions are completed and verified.


• Identify systemic improvement opportunities.

Continuous Improvement

• Lead quality improvement projects.


• Work with Production, Maintenance and Supply Chain to improve standards.


• Promote problem\-solving and prevention rather than detection.

Success Measures

• Complaint reduction.


• Reject reduction.


• CAPA closure performance.


• Audit findings.


• Reduction in repeat non\-conformances.


• Quality culture improvements

Essential Requirements

• Degree or qualification in Food Science, Food Technology, Quality Management, or a related field.


• 3\+ years' experience in a food manufacturing quality role, including leadership responsibility.


• Strong knowledge of HACCP, food safety systems and quality standards.


• Experience managing CAPAs, root cause investigations and non\-conformances.


• Experience leading internal and external audits.


• Strong communication, coaching and problem\-solving skills.

Desirable Qualifications

• Experience in a BRCGS\-certified food manufacturing environment.


• Lead Auditor qualification.


• Experience with Lean, Six Sigma or Continuous Improvement methodologies.


• Experience managing retailer or customer audits.

Personal Attributes

• Passionate about food quality and continuous improvement.


• Strong analytical and problem\-solving mindset.


• A natural leader who leads by example, brings people with them and helps create a culture of quality throughout the business.


• Able to influence and build relationships across departments.


• Organised, resilient and comfortable working in a fast\-paced environment.


• Leads by example and promotes accountability.


• Embodies Ballymaloe Foods' values of Dedication, High Standards and Ballymaloe Warmth.

Ballymaloe Foods is an Equal Opportunity Employer

Benefits:

• Bike to work scheme


• Company pension


• Employee assistance program


• On\-site parking

Ability to commute/relocate:

• Little Island, County Cork: reliably commute or plan to relocate before starting work (preferred)

Language:

• English (required)

Work authorisation:

• Ireland (required)

Work Location: In person

This listing is from Indeed. View original listing ↗