Purchasing and Sales Support Administrator

We are a long\-established, independent family\-run business with a reputation for excellent customer service and strong relationships with both our customers and suppliers. As a small team, we believe in working together, supporting one another and providing opportunities for people to develop their skills across all areas of the business.

We are looking for an enthusiastic and organised individual to join our team. Whilst the primary focus of the role will be purchasing and stock management, we are looking for someone who is keen to learn, adaptable, and willing to support different areas of the business when required.

This role would suit someone starting their career in business, administration, purchasing or operations or someone with a purchasing background looking for a varied role.

The Role

Your main responsibilities will include:

• Managing stock levels and replenishment of products.


• Placing purchase orders with suppliers to meet customer needs.


• Monitoring stock movements and identifying purchasing requirements.


• Managing bespoke and special customer orders.


• Liaising with suppliers regarding orders, deliveries and product availability.


• Communicating with customers regarding order progress and enquiries.


• Assisting with stock control and inventory management.


• Continually seeking opportunities to reduce costs.


• Supporting the smooth day\-to\-day operation of the business.

As we are a small team, flexibility is essential and you may also be asked to assist with:

• Answering customer telephone enquiries.


• Serving customers at our trade/shop counter.


• Assisting with customer service and sales enquiries.


• Supporting the maintenance and updating of our company website.


• Helping with marketing promotions and business initiatives.


• Working collaboratively with colleagues across all departments.

About You

We are looking for someone who:

• Has excellent communication and organisational skills.


• Is enthusiastic, proactive and willing to learn.


• Has good attention to detail.


• Is comfortable working with computer systems and learning new software.


• Enjoys working as part of a team.


• Is flexible and willing to help where it is needed.


• Can manage multiple tasks and priorities effectively.


• Takes pride in delivering excellent customer service.

Desirable (but not essential)

• Previous experience in purchasing, administration, customer service or stock control.


• Experience working in a retail, trade, wholesale or distribution environment.


• Experience updating websites or online content.


• Knowledge of Microsoft Office and business systems.

What We Offer

• The opportunity to join a friendly and supportive family\-run business.


• A varied role with opportunities to learn and develop.


• Exposure to multiple areas of the business operations.


• Ongoing support.


• Opportunity for individualised performance bonuses.


• A collaborative team environment where your contribution makes a difference.

If you are motivated, eager to learn and enjoy being involved in all aspects of a business, we would love to hear from you.

Pay: £26,500\.00\-£30,000\.00 per year

Work Location: In person

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