Project Support Officer

Mission Overview:

This is a consultancy mission at a client site, where you will represent Keystone Solutions as a Project Support Officer. As a Keystone Solutions consultant, you will be hired to work on client projects, bringing your expertise and our values to every engagement.

Mission Context:

You will reinforce the client's KYC/AML/RCT team (1st Line of Defense) to manage onboarding volumes and KYC remediation exercises. All responsibilities are carried out under Keystone Solutions’ consultancy model.

Key Responsibilities:

• Merchant Onboarding (MR/HR):

+ Review and analyze onboarding files (legal documents, UBOs, business activity) for Medium\-Risk (MR) and High\-Risk (HR) merchants.
+ Prepare validation sheets for internal committee submission (2nd Line of Defense), ensuring compliance with internal procedures.
+ Collaborate with business teams to obtain missing documentation.

• AML Alert Processing:

+ Log and classify alerts generated by monitoring systems (e.g., atypical transactions), external triggers, etc.
+ Investigate atypical cases: gather additional evidence, draft analysis notes for escalation to Compliance.
+ Escalate suspicious cases with structured reporting (risk typology, triggers, recommendations).

• KYC Remediation:

+ Participate in client portfolio recertification: verify updated data, reclassify risks.
+ Identify incomplete files and follow up with merchants for missing documents.

• Reporting \& Process Improvement:

+ Contribute to monthly statistics (e.g., alerts processed, average resolution time).
+ Propose optimizations (e.g., standardized note templates, HR file checklists).

Education:

• Bachelor/Master or equivalent by experience.

Languages:

• French: Fluent or good


• Dutch: Fluent or good


• English: Fluent, as well as (at least) one local language

Work Location:

• Brussels (hybrid model, minimum 3 days on\-site)

Required Knowledge / Experience:

• 1–2 years in KYC/AML, preferably in financial institutions, fintechs, or PSFs (onboarding or transaction monitoring experience).


• Operational knowledge of AML/CFT regulations (Belgian Law of 18/09/2017, EU AML5/6 directives).


• Proficiency in screening tools (e.g., Dow Jones) and client databases (e.g., Salesforce).


• Ability to analyze legal documents (KB extracts, statutes, UBO proofs).


• Experience in the payments/acquiring sector (understanding merchant\-specific risks) is a plus.


• CAMS, ICA, or equivalent certifications are an asset but not mandatory.

Soft Skills:

• Rigor and attention to detail (identifying inconsistencies in files).


• Autonomy (quick adaptation to internal processes).


• Teamwork (collaboration with internal analysts and Compliance).


• Professional English (documentation often in English).

Why Join Keystone Solutions?

• Consultancy Nature: Embrace your identity as a consultant, working on\-site and making an impact in diverse client environments.


• Dynamic Projects: Tackle a variety of challenges across different industries and organizations.


• Turbo\-Charged Learning: Accelerate your professional development and broaden your expertise through exposure to multiple projects.


• Skyrocketing Ambition: Keystone Solutions is committed to supporting your career growth and ambitions within our consultancy framework.


• Values: As a K\-Stone, you bring our core values to every engagement, ensuring excellence and integrity in all you do.

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today .

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