Project Manager

Project Manager

Certain Advantage is hiring for a Project Manager based in London.

This role is on an initial contract basis till the end of the year 2026 and is hybrid, with 3 days per week onsite and the remainder working remotely.

You will manage projects valued at up to 5 million, leading teams of up to 20 people to deliver business objectives within agreed timescales, budgets, quality standards, and risk parameters.

The Role

• Proven experience in operational project management, with a strong focus on service stabilisation, operational excellence, and risk reduction.


• Extensive support and operations management experience, including service performance, stability, availability, incident management, problem management, and operational expenditure (OPEX) management.


• Experience owning and driving Digital Employee Experience (DEX) sustainability initiatives and continuous improvement activities.


• Strong understanding of infrastructure and operational environments, including capacity management, resilience planning, production and non-production environments, and change freeze governance.


• Deep understanding of Non-Functional Requirements (NFRs), including performance, availability, recoverability, and supportability, with the ability to define and measure meaningful success criteria.


• Strong analytical and problem-solving skills, with the ability to identify recurring root causes, uncover systemic issues, and implement sustainable solutions.

• Proven experience delivering medium to large-scale projects within complex organisations.


• Strong knowledge of project delivery frameworks, governance, and controls.


• Experience managing project risks, budgets, resources, and stakeholders.


• Demonstrable leadership skills with the ability to influence and engage senior stakeholders.


• Excellent communication, organisational, and problem-solving abilities.


• A proactive, resilient approach with the ability to manage competing priorities.


• Experience working within Agile, Waterfall, or hybrid delivery environments.

Working with Certain Advantage
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