Project Coordinator EMEA, Production

Accountabilities

• Coordinate the assignment of linguists to translation projects using internal production platforms, ensuring optimal allocation based on availability and project requirements.


• Set, monitor, and manage project deadlines in alignment with customer SLAs and internal delivery standards.


• Track assignment status, including acceptance, rejection, and progress updates from linguists, ensuring full visibility across workflows.


• Communicate with linguists to confirm project status, identify risks, and resolve issues that may impact timely delivery.


• Manage incoming queries from linguists, ensuring proper logging, categorization, and timely responses within production timelines.


• Reassign projects to alternative linguists when needed to mitigate delays, capacity issues, or quality concerns.


• Maintain accurate data entry and administrative records related to linguist performance, availability, and payment processes.


• Send, receive, and track translation quality feedback, including revision reports, and ensure follow-up actions are completed.


• Monitor QA status within production systems and follow up on incomplete or non-compliant quality checks.


• Escalate production risks, blockers, and operational issues to the Production Manager or Lead in a timely and structured manner.


• Ensure all system administration and workflow processes are executed accurately and in line with established production protocols.

Requirements

• Bachelor’s degree or equivalent academic qualification.


• Professional proficiency in English, both written and spoken.


• Prior experience in translation, localization, linguistic services, or project coordination within a production or operations environment.


• Strong organizational and multitasking abilities with a high level of attention to detail.


• Ability to manage deadlines effectively and perform under pressure in a fast-paced environment.


• Excellent communication skills for coordinating with internal teams and external linguists across different time zones.


• Familiarity with production workflows, localization tools, or language technology platforms is an advantage.


• At least 1 year of experience in project management, coordination, or a similar operational role is preferred.


• Strong problem-solving mindset with the ability to escalate issues appropriately and maintain workflow continuity.

Benefits

• Fully remote working setup with flexibility across global time zones.


• Opportunity to work in a 24/5 international production environment.


• Exposure to advanced localization workflows and language technology platforms.


• Experience working with global linguist communities and cross-functional production teams.


• Structured operational environment with clear processes and defined career pathways.


• Fast-paced, tech-enabled role within a global multilingual production ecosystem.


• Opportunity to contribute to large-scale international communication and localization projects.

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