Programme Manager, Retail Account Opening

Closing date for applications: 04/06/2026

Location Birmingham, United Kingdom

Job typePermanent \| Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day\-to\-day responsibilities. Check the job description for full details.

\#R\-00276363

Job description
-------------------

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Programme Manager within Retail Account Opening

• This is an opportunity for a driven Programme Manager to take on a new, exciting career challenge to lead the RBS International (RBSI) Retail Account Opening Change Programme which will require integrating new platforms and technology into RBSI Retail journeys, enhancing existing platforms to improve the customer experience and realise the RBSI vision.


• You’ll have the chance to build and maintain a strong network of stakeholders of varying seniority across RBSI and NatWest Group (NWG)


• Put your existing project management skills to the test and take advantage of our fantastic development opportunities


• If applying for the Isle of Man and you don't already live here, you'll need to clearly state in your CV that you have the right to live and work here to be considered for this role

We’ll look to you to define and lead strategic change programmes, programme and project lifecycles to deliver sustainable business and customer outcomes, while making sure that all governance, risk, finances and resources are managed effectively. You’ll define the programme in partnership with stakeholders, defining appropriate objectives, structure and scope and lead the articulation of the financial business case for the programme.

You’ll also:

• Contribute to a financial business case for the programme


• Work with the delivery teams to make sure that appropriate resources are assigned to deliver the programme


• Build, manage and maintain a positive working relationship with senior stakeholders across multiple franchises and functions, influencing decision making in line with business objectives


• Manage programme level risks, assumptions, issues and dependencies


• Understand the impacts other programmes may have and manages the dependencies

To join us in this role, you’ll need to hold an appropriate programme management qualification such as MSP or Agile.

You’ll also need:

• To have demonstrated success in delivering complex, multi\-year, multi\-million\-pound programmes with effective cost management against budget


• Experience of delivering strategic programmes that support the business strategy and its growth agenda


• Extensive experience delivering programme management within complex technology environments, spanning large\-scale platforms including new, legacy, and end\-of\-life systems, and successfully integrating these into cohesive, end\-to\-end delivery journeys


• Strong experience in both business and technology change governance, including cloud governance, with a clear understanding of controls, decision frameworks, and regulatory expectations within complex operating environments


• Proven capability in authoring, shaping, and presenting high\-quality decision papers (including Carta papers) to senior governance forums and executive committees, enabling informed, strategic decision\-making


• Extensive experience of operating in Idea\-to\-Value (I2V) delivery models, demonstrating the ability to manage risk effectively as part of a broader, end\-to\-end change journey from concept through to value realisation

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Tap each segment for details.

Your pay package

80% Base pay This is the part your your pay package that you take home every month.

10% Pension funding 10% of your salary goes towards your pension every month.

10% Benefit funding 10% of your salary goes towards a range of benefits you can choose from.

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

This listing is from indeed. View original listing ↗