Production Analyst, Everyday Banking

Closing date for applications: 14/06/2026

Location Edinburgh, United Kingdom

Salary £41,906 – £59,160

Job typePermanent \| Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Experienced

This is a general indication and doesn’t always reflect day\-to\-day responsibilities. Check the job description for full details.

\#R\-00278589

Join our digital revolution in NatWest Digital X
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In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Job description
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This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Production Analyst, Everyday Banking

• This is an opportunity to play a key role in responding to incidents, diagnosing complex issues, and driving rapid recovery to ensure service continuity across core debit card processes


• We’ll look to you to deliver a complex and critical production management within the Everyday Banking Debit Cards team, supporting critical debit card processing services that operate at scale and directly impact customers


• Hone your existing analytical skills and advance your career in this exciting, fast paced role

As a Production Analyst, you’ll work across a hybrid estate combining core mainframe technologies such as CICS, COBOL, DB2 and JCL with modern Java microservices running on Pivotal Cloud Foundry, CICS Liberty and Kafka.

It’s a highly collaborative role, with the team operating an on\-call support rota. Participation in the rota is highly desirable, providing the opportunity to support live services and respond to priority incidents outside standard business hours. You’ll be working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You’ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring.

Your role will also involve:

• Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur


• Regularly attending the feature teams’ refinement and planning sessions


• Identifying areas for service improvement by analysing and diagnosing re\-occurring platform and service incidents, as well as customer and stakeholder feedback


• Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery

We’re looking for someone with strong analytical and problem\-solving skills, who can maintain a calm and structured approach during incidents, along with confidence working across complex systems and a willingness to learn and adapt in new or unfamiliar areas. You’ll have a collaborative mindset, with the ability to work effectively with multiple teams under pressure, coupled with a genuine desire to learn, improve, and contribute to reliable services that customers depend on every day. Along with this, you’ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration.

We’re also looking for:

• Knowledge and experience of industry standard toolsets and processes


• Knowledge and experience of using operational principles


• A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues


• Good collaboration and stakeholder management skills

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

£

Your leave allowance

28 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Gogarburn hub
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Set in large grounds including beautiful woodland, Gogarburn offers a conference centre, a business school with hotel bedrooms, a restaurant, relaxing zen gardens, onsite parking, and excellent transport links.

Key facts:

• Surrounded by 85 acres of woodland


• Our carparks provide electric vehicle charging


• Opened in 2005

Our tech stack

Here’s just some of the technologies we use.

Front end

• JavaScript


• ReactJS


• AngularJS

Back end

• Python


• Java


• Microsoft Dynamics

DevOps

• AWS


• GitLab


• Google Cloud Platform

Data

• Kafka


• Hadoop


• PostgreSQL


• Snowflake

This listing is from indeed. View original listing ↗