Product Manager (M/F) - Oliveira do Bairro
RMC Surfaces S.A., based in Oliveira do Bairro, is hiring a Product Manager (M/F) to join our team.
At RMC Surfaces, we are proud producers of RMC – premium compact marble, manufactured in Portugal since 1980 and exported to more than 30 countries worldwide.
Main responsibilities:
\- Handle customer inquiries, claims and feedback in a professional and timely manner;
\- Develop and maintain a product knowledge base, including installation guidelines, technical documentation and FAQs;
\- Collaborate with the R\&D and Quality teams to identify, track and resolve product\-related issues;
\- Work closely with the Sales and Marketing departments to ensure consistent product messaging and accurate technical information;
\- Deliver product, installation and best practices training to internal sales teams and external partners;
\- Analyze customer feedback, identify trends and propose improvements to products and support processes;
\- Support product lifecycle management and assist in new product launches by gathering market insights and preparing technical documentation;
\- Ensure a high level of customer satisfaction through effective communication and support.
Desired profile:
\- Degree in Engineering, Business, Materials Science or a related field (preferred);
\- Fluent in Portuguese and English (mandatory);
\- Previous experience in Product Management, Customer Care or R\&D (preferred);
\- Experience creating technical documentation and product\-related content (preferred);
\- Knowledge of surface materials or stone products (preferred);
\- Ability to manage multiple stakeholders and prioritize tasks effectively;
\- Excellent communication and interpersonal skills, with a proactive attitude;
\- Strong organizational skills and attention to detail.
What we offer
\- Direct employment contract with RMC Surfaces S.A.;
\- Salary based on experience, qualifications and demonstrated skills;
\- Meal allowance;
\- Initial and ongoing training;
\- Opportunities for professional growth and career development.
If you are interested in this opportunity, please send your CV in English (mandatory) to Jobs@rmc.pt with the subject "Product Manager (M/F)".
Tipo de oferta: Full\-time
Benefícios:
- Cartão/Ticket refeição
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