via reed · 29 May 2026 ·8 days ago

Process Transformation Lead

Pontoon
London Contract GBP 208,000 – 247,000
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Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Are you ready to lead transformative change in the media industry? Our client is searching for an experienced Process Transformation Lead to join their dynamic team on a temporary basis! This role offers an exciting opportunity to influence a large-scale retail media transformation programme, driving efficiency and innovation.

Role: Process Transformation Lead

Duration: 16 Weeks (45 -60 days engagement starting July 1st)

Location: London (on site)

Rate: £800 - £950 per day (Outside ir35)

Position Overview:
This is a unique, part-time opportunity requiring an engagement of 45-60 days over a 16-week period starting in July. You will play a crucial role in redesigning end-to-end commercial and operational workflows within the sales-to-delivery lifecycle. Your expertise will help define a future-state operating model that enhances efficiency, governance, automation, and scalability.

Key Responsibilities:

  • Lead Process Design:Drive current-state and future-state process design activities to optimize operations.

  • Facilitate Workshops:Organize and facilitate process mapping workshops across diverse stakeholder groups.

  • Redesign Workflows:Overhaul workflows across sales, operations, delivery, finance, and reporting functions.

  • Identify Opportunities: Spot chances for automation, simplification, and improved operational efficiency.

  • Support Governance Alignment:Assist in aligning the operating model with governance frameworks.

  • Collaborate Effectively:Work alongside architecture and data workstreams to ensure processes and systems are in sync.

  • Documentation Development:Create comprehensive process documentation and workflow recommendations.

  • Roadmap Planning: Contribute to roadmap planning and prioritization activities.

  • Engage Stakeholders:Drive engagement and alignment among cross-functional stakeholders.

Required Experience:
  • Proven expertise in process transformation and operating model design.

  • Strong skills in process mapping and workflow redesign.

  • Experience leading enterprise transformation workshops.

  • Track record of enhancing operational efficiency and governance.

  • Exceptional stakeholder management and facilitation abilities.

  • Background in consulting-led transformation environments.

Preferred Experience:
  • Familiarity with retail, media, retail media, martech, or customer operations environments.

  • Experience in sales-to-delivery lifecycle transformation.

  • Exposure to workflow automation and enterprise operating model programmes.

Why Join Us?
  • Impactful Work:Be at the forefront of a significant transformation initiative.

  • Flexible Engagement:Work on a part-time basis with a clear timeline and objectives.

  • Collaborative Environment:Partner with talented professionals across various functions.

  • Professional Growth:Enhance your skills and experience in a fast-paced media landscape.

If you're passionate about driving process transformation and have the skills to make an impact, we want to hear from you! Bring your expertise to our client's transformative journey and help shape the future of retail media.

Application Process:
Ready to take the next step? Submit your resume, Please answer Screening Questions. Join us in making a difference!

Note: This is a temporary engagement position, and we encourage candidates who are available for the specified period to apply.

Candidates will ideally show evidence of the above in their CV to be considered.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

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