Private Practice Administrator / Medicolegal Administrator

A vacancy has arisen for a role as a Private Practice Administrator / Medicolegal Administrator in our Resolve Medicolegal Team.

This role would ideally be 3 days but more days are available for the right candidate.

Established in 2012, Resolve Medicolegal provides the highest quality personal injury and clinical negligence expert medical reports to solicitors in Scotland, whilst also providing first class clinical support and administration for Consultants' private medical practice.

We are passionate about what we do, and we provide a service that is second to none.

This is a dual role, split between supporting our private practice secretarial support team and our Resolve administration team. Day to day, you will type correspondence, upload documents to our system including scanning, speak to patients directly, and build relationships with our consultants to assist them in the efficient running of their private practice, whilst also liaising regularly with lawyers, medical experts and pursuers, both over the phone, by email and in writing. Whether processing expert medical reports or dealing with private practice patients, chasing information or arranging appointments, you will need to show a sensitive, confidential and professional approach at all times. Audio typing would be a huge bonus but is not essential.

Above all, we are looking for the right fit for our team: someone with a positive work ethic and a great attitude, who works well as part of a team but is equally confident working independently.

● Customer service experience

● A good standard of education

● Excellent written and verbal communication skills

● Professional telephone manner

● Computer literate

● Audio typing

● Personal injury work experience and/or secretarial experience would be an advantage

Support and training will be provided.

Salary \- dependent upon experience

● Pension, Private Healthcare \& Death in Service

● 25 days holiday plus 9 public holidays (pro rata)

● Performance related bonus

● Team away day

● Free parking

● Electric Car Scheme

This role will be based at our head office in Hillington, Glasgow.

Hrs: ideally 3 days a week, though we would consider additional hours for the right candidate.

Salary will be dependent upon experience

Please email with your C.V. to apply.

Pay: From £27,000\.00 per year

Benefits:

• Company events


• Company pension


• Free parking


• On\-site parking


• Private medical insurance


• Sick pay

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