Portugal - Onsite Support Engineer
Site address:PT \- Amadora \- Estrada Casal Canas \- Horizonte Building \- 71010101
Languages: English \& Portuguese
Support Window: Monday to Friday
Rate: 2000 Euro per month
Roles and Responsibilities for Onsite support Engineer
· Strong written, verbal, and interpersonal communication skills, with fluency in English.
· To pick up incidents, investigate the root cause and follow their life cycle through to resolution.
· Installation, configuration, diagnosis and resolution of technical issues related to Microsoft client operating systems, Email (Outlook), File \& Print service, MS office, and various business applications etc.
· Basic Knowledge of Hardware parts replacement on Laptops.
· Ensures client specific SLA are met and incident and request tickets are updated accordingly within the ticketing system
· Own imaging (OSD \& Autopilot) \& deployment of laptops for new starters \& replacements.
· Basic knowledge of Access Points, Switches, Hubs \& Routers.
Job Types: Full\-time, Contract
Contract length: 24 months
Pay: 2,000\.00€ per month
Work Location: In person
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