PMO Lead

Job Title: PMO Lead

Location: Walsall, West Midlands

Package: Up to £55,000 per annum (DOE) \| Company Benefits

Contract: Full\-Time \| Permanent \| Hybrid (minimum 2 days per week in office)

Overview:

At Echo Managed Services, we are seeking a Central PMO Lead to manage the development of a central PMO capability that will underpin how we deliver at scale our Aptumo Implementation Methodology (AIM).

This is not aligned to a single programme, instead, you will operate across the full delivery portfolio providing independent assurance, governance, and insight across multiple programmes. You will be instrumental in embedding a repeatable, scalable PMO capability, ensuring delivery remains consistent, controlled, and predictable as our organisation grows.

If you are detail\-driven, proactive, and passionate about improving delivery standards at scale, this is an opportunity to make a lasting, strategic impact.

Who We Are:

Part of the South Staffordshire Group, Echo Managed Services is a leading provider of outsourced solutions and software. We are investing significantly in our delivery framework through AIM to enable high quality, consistent implementation outcomes across a growing portfolio.

We pride ourselves on collaboration, innovation, and continuous improvement, creating an environment where strong PMO capability is central to our success.

The Role:

As a Central PMO Lead, you will support the Head of PMO in establishing and running a robust, enterprise\-wide PMO function.

You will ensure governance, assurance, and reporting standards are applied consistently across all programmes, and embedding AIM as a sustainable operating model, moving beyond documentation into real, measurable delivery practice resulting in improved delivery predictability, reduced risk, and greater stakeholder confidence.

Key Responsibilities:

• PMO Governance \& Assurance

+ Maintain and embed consistent governance frameworks aligned to AIM
+ Coordinate and assure stage gates, approvals, and governance forums
+ Ensure adherence to delivery standards, methodologies, and controls across programmes

• AIM Embedding \& Continuous Improvement

+ Lead and support the rollout and adoption of AIM
+ Ensure AIM is applied consistently across live delivery environments
+ Maintain central standards, templates, artefacts, and tooling
+ Identify opportunities to improve efficiency, quality, and repeatability

• Portfolio Reporting \& Insight

+ Provide a consolidated portfolio view across risks, issues, milestones, and financials
+ Produce high\-quality reporting packs, dashboards, and executive summaries
+ Analyse data to identify cross\-programme trends, dependencies, and systemic risks
+ Enable proactive, data\-driven decision making

• Risk, Issue \& Change Management

+ Maintain and assure RAID logs, dependency tracking, and change control processes
+ Ensure timely updates, escalations, and mitigation planning
+ Strengthen scope and change governance to support commercial and delivery outcomes

• Stakeholder \& PMO Leadership Support

+ Act as a key support to the Head of PMO, owning day\-to\-day PMO operations
+ Enable leadership focus on strategic growth and AIM maturity
+ Support internal and client\-facing forums with clear, structured outputs

• Documentation \& Controls

+ Maintain central repositories ensuring version control, audit readiness, and transparency
+ Ensure consistency of documentation across programmes

What You’ll Need:

• Proven experience in a PMO or Business Change role, ideally within software or technology delivery


• Experience establishing or maturing PMO capability in a growing organisation


• Strong understanding of portfolio governance, assurance, and reporting frameworks


• Experience supporting delivery across multiple programmes or complex environments


• Proficiency with tools such as MS Project, Excel, PowerPoint, SharePoint, and Jira


• Strong analytical skills with the ability to turn data into meaningful insight


• Confident communication skills with experience supporting senior stakeholders


• Experience in utilities, energy, or public sector environments (desirable)


• Familiarity with Agile, Waterfall, or hybrid delivery models (desirable)


• Knowledge of implementation methodologies or scaled delivery frameworks (desirable)


• Recognised qualification such as PRINCE2, MPM, or AgilePM (desirable)

What You’ll Get in Return:

• Family\-Friendly Leave \- Enhanced Maternity, Adoption, Paternity \& Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days.


• Financial \& Life Assurance \- Life Assurance cover (role dependant) and a Company Pension Scheme with salary sacrifice options.


• Health \& Wellbeing \- Employee Assistance Programme (8 counselling sessions) and 24/7 Virtual GP access for you and your dependents.


• Lifestyle \& Perks \- Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers.


• Professional Development \- Hands\-on training and ongoing career development opportunities


• Inclusion \& Belonging \- Active People Networks – Disability \& Neurodiversity, Unity\+, Women’s Network, Parent \& Carer Networking Group and more.


• Performance \& Recognition \- Annual salary review, Reward \& Recognition Scheme, and Long Service Awards.

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