People & Business Operations Coordinator

About Fusion Lets

Fusion Lets is a growing property management and guaranteed rent business providing high\-quality accommodation solutions and building long\-term partnerships with landlords, local authorities and clients. As the business continues to expand, we are seeking a proactive and highly organised People \& Business Operations Coordinator to support the effective running of the business across people, administration and operational functions.

This role provides broad exposure across HR, business operations, compliance and office management and offers an excellent opportunity for someone looking to develop towards a People Manager, Operations Manager or Business Manager position.

Purpose of the Role

To provide professional support across the employee lifecycle and wider business operations, ensuring processes are delivered efficiently, records are maintained accurately, and the organisation remains compliant, organised and well coordinated.

The role acts as a central point of coordination across HR, administration, office operations and compliance activities, supporting managers and contributing to continuous improvement as the business grows.

Key Responsibilities

People and HR Support

• Act as the first point of contact for routine HR queries.


• Coordinate recruitment, onboarding and induction activities.


• Prepare contracts, offer letters and employee documentation.


• Maintain HR systems and employee records.


• Support probation reviews and performance processes.


• Monitor absence records and wellbeing initiatives.


• Produce HR reports and management information.


• Support employee engagement activities and internal communications.


• Assist with investigations and employee relations processes where required.


• Maintain confidentiality and GDPR compliance.

• Manage contracts, documentation and operational trackers.


• Monitor contract renewals, notice periods and key deadlines.


• Support invoicing reconciliation and administrative processes.


• Coordinate information flow between departments.


• Maintain accurate digital filing systems and records.


• Assist with tender submissions and compliance documentation.


• Support the effective utilisation of business systems and identify opportunities for improvement.


• Provide general administrative support across the business.

• Manage office supplies and equipment.


• Coordinate company vehicle bookings and schedules.


• Prepare meeting rooms and support internal and external meetings.


• Arrange equipment and set\-up requirements for new starters.


• Ensure office facilities are maintained and operate efficiently.

• Maintain compliance records and mandatory training registers.


• Coordinate health and safety training requirements.


• Support accident and incident reporting processes.


• Assist with risk assessments and action tracking.


• Liaise with external advisers where required.


• Ensure documentation and records remain accurate and up to date.


• Promote a positive culture around health, safety and wellbeing.

• Support the embedding of company values and behaviours.


• Coordinate recognition and wellbeing initiatives.


• Organise people\-related events and communications.


• Promote diversity, inclusion and positive working relationships.


• Help maintain a positive employee and workplace experience.

• Identify opportunities to improve systems and processes.


• Support the implementation of new technologies and digital solutions.


• Assist with business change and growth initiatives.


• Recommend improvements to enhance efficiency, compliance and employee experience.

Experience

Essential

• Experience within administration, HR, office management or business operations.


• Experience managing multiple priorities and deadlines.


• Experience producing documentation and maintaining records.


• Strong organisational and coordination skills.

• Experience within property, housing, facilities management or service\-led environments.


• Exposure to HR processes or employee relations.


• Experience supporting compliance or health and safety activities.


• Experience using HRIS, CRM or business systems.

Essential

• Educated to A\-Level standard or equivalent experience.

• CIPD Level 3 or Level 5 qualification (or studying towards).


• IOSH Working Safely or willingness to undertake training.

• Excellent organisation and attention to detail.


• Strong written and verbal communication skills.


• Ability to build relationships across departments.


• High levels of discretion and professionalism.


• Proactive and solutions\-focused approach.


• Ability to work independently and manage competing priorities.


• Comfortable operating within a fast\-paced, growing business.


• Strong systems and Microsoft Office skills.


• Values\-driven with a collaborative mindset.

The postholder will:

• Deliver accurate and timely administrative support.


• Maintain high standards of data quality and compliance.


• Provide a positive onboarding and employee experience.


• Ensure operational processes are well coordinated.


• Support managers effectively across people and administrative matters.


• Contribute to continuous improvement and business growth.


• Promote a positive culture of professionalism, wellbeing and safety.

Benefits:

• Free parking

• Administrative: 2 years (preferred)

This listing is from indeed. View original listing ↗