Payments Product Manager - Online Payments

Payments Product Manager / Product Owner / Product Lead £600-700 per day - Umbrella engagement - 6 month initial engagement - 2-3 Days per week on site in London

Overview We're seeking an experienced Payments Product Owner to lead a critical PSP migration for a retail client, with a strong focus on online and ecommerce payments. You'll act as the payments SME, ensuring seamless, high-performing customer payment journeys across digital channels.

Key Responsibilities • Own the online payments product backlog and delivery roadmap

• Lead requirements and delivery for PSP migration, including APIs, integrations, and cutover


• Define and optimise ecommerce payment journeys (checkout, authorisation, authentication, refunds)


• Drive improvements in conversion rates, authorisation success, and customer experience


• Work closely with engineering, PSPs, gateways, and third-party vendors


• Ensure compliance with SCA/PSD2, 3DS, PCI-DSS, and fraud prevention standards


• Support UAT, go-live, and ongoing performance optimisation

Required Experience • Proven experience as a Payments Product Owner / Manager focused on online payments

• Strong track record delivering PSP / gateway migrations in ecommerce environments


• Deep knowledge of: • Ecommerce payment flows (checkout, tokenisation, recurring payments)


• Card schemes (Visa, Mastercard, Amex)


• Digital wallets (Apple Pay, Google Pay)


• 3DS / SCA / authentication optimisation


• Payment decline management and retry logic


• Settlement, reconciliation, and chargebacks


• Experience improving checkout conversion and payment success rates


• Strong Agile delivery and stakeholder management experience

Desirable • Experience in high-volume online retail / ecommerce platforms

• Exposure to payment orchestration / multi-PSP setups


• Knowledge of APMs (PayPal, Klarna), Open Banking, or BNPL

Success Looks Like • Seamless PSP migration with no impact to checkout performance

• Increased online payment conversion and authorisation rates


• Reduced cart abandonment linked to payment issues


• Optimised, low-friction digital payment journey

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

This listing is from reed. View original listing ↗