Patient Sales Consultant – Hair Restoration
About the Role
Are you a confident, ambitious people\-person who enjoys helping others and achieving results?
We are looking for a Patient Sales Consultant to join our growing hair restoration clinic in Bristol.
This is a patient\-focused consultative sales role where you will guide patients through their hair restoration journey , from their initial enquiry and consultation through to booking their treatment.
You won't simply be selling a treatment.
You'll be listening to patients, understanding their concerns, explaining their options and helping them make an informed decision about the treatment that is right for them.
For many people, hair loss can have a real impact on confidence. You'll play an important role in making their experience positive, professional and reassuring from the moment they contact us.
You'll also take responsibility for the day\-to\-day front\-of\-house and reception function of the Bristol clinic, making this an excellent opportunity for someone who enjoys responsibility and wants to make a visible impact.
Key Responsibilities
- Respond to new patient enquiries by phone, email and in person.
- Conduct professional, structured hair restoration consultations.
- Understand each patient's concerns, goals and expectations.
- Explain treatment options and patient journeys clearly.
- Present personalised treatment plans and pricing.
- Build trust and strong relationships with prospective patients.
- Handle questions and objections with empathy and confidence.
- Follow up with prospective patients and maintain regular communication.
- Convert suitable consultations into treatment bookings.
- Work towards and exceed monthly sales targets.
- Maintain accurate CRM and patient records.
- Coordinate appointments and treatment schedules with the clinical team.
- Welcome patients and provide a professional, friendly reception experience.
- Manage incoming calls, appointments and general front\-of\-house administration.
- Keep the clinic organised and presentable.
- Work closely with the wider team across our other clinic locations.
We're looking for someone who is naturally good with people, commercially driven and genuinely enjoys helping others.
You will ideally have:
- At least 2 years' sales experience.
- Experience in consultative, high\-value or relationship\-led sales.
- Experience in private healthcare, medical, cosmetic, aesthetic or similar industries is advantageous.
- Excellent communication and interpersonal skills.
- Strong listening and questioning skills.
- Confidence discussing treatment options and costs.
- Excellent objection\-handling and closing skills.
- A professional and empathetic approach to patients.
- Strong organisation and attention to detail.
- The ability to manage multiple leads and priorities.
- A proactive, self\-motivated attitude.
- The determination to achieve and exceed targets.
Why Join Us?
This is an opportunity to become a key part of a growing hair restoration business with clinics across three cities.
You'll have a high level of responsibility and autonomy, with the opportunity to build strong relationships with patients and directly influence the success of your clinic.
We offer:
- Competitive basic salary
- Uncapped commission
- High earning potential
- Performance\-based earning opportunities
- Career progression within a growing business
- Training and development
- Modern clinic environment
- A varied role with genuine responsibility
- The opportunity to build a career within the growing hair restoration industry
This role would suit someone who has worked in consultative sales, private healthcare, aesthetics, medical sales, premium retail, automotive, recruitment, hospitality or another target\-driven customer\-facing environment.
If you are someone who can build rapport quickly, listen to what people actually need, explain solutions clearly and confidently ask for the business when the solution is right for the patient, we'd love to hear from you.
If you're ambitious, commercially minded and genuinely care about delivering a great patient experience, apply today.
Job Types: Full\-time, Permanent
Experience:
- Sales: 2 years (preferred)
Pay: £30,000\.00\-£50,000\.00 per year
Benefits:
- On\-site parking
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