Parts Manager

Summary

The Parts Manager plays a key role in supporting Golf Car UK’s Parts and Service operations. This position requires an organised, proactive individual who can manage stock, assist customers and engineers with technical parts queries, process sales, and provide developing administrative support to the internal and external Service teams. The role suits someone with strong communication skills, solid IT capability, and the ability to manage multiple tasks in a structured, fast‑paced environment.

Parts Manager – Role Overview

Golf Car UK is seeking a highly organised and proactive individual to run our growing Parts departments. This is a full‑time, office‑based position (Monday–Friday, 08:00–17:30\) at our Andover site.

Key Responsibilities

Parts Management

• Receive, unpack, print and apply QR codes and accurately record incoming parts and stock deliveries.


• Store and organise parts, ensuring clear, up‑to‑date inventory records.


• Respond to workshop, field engineers, and customer enquiries by phone and email, delivering prompt, informed support.

• Identify required parts for customers and technicians. (Training Given)


• Provide accurate part‑number guidance.


• Contribute to the development of our ongoing bespoke software system

• Process sales of parts and accessories for phone‑in and online orders.


• Handle payments and ensure accurate documentation.

• Update stock levels and product information on the online parts website.

• Support and Mentor the Parts and Service assisitant.


• Develop into wider service administration responsibilities as needed.

We are looking for someone who:

• Communicates clearly and professionally, both verbally and in writing.


• Has a confident and courteous telephone manner.


• Works methodically with strong decision‑making skills.


• Demonstrates resilience and can manage multiple tasks effectively.


• Is proficient with Microsoft Office and willing to learn internal systems.


• Follows established processes and works well independently and as part of a team.


• Ideally has good geographical knowledge of the UK.

• GCSEs (or equivalent) in English and Maths.


• A‑Levels or equivalent (graduates welcomed).


• Strong IT skills, including email, spreadsheets, and general office software.


• Experience in administration, logistics, customer service, or a similar operational role (preferred but not essential).


• Full UK driving licence (desirable).

• Salary: £38,000\+ per annum


• 4 weeks’ annual leave plus Bank Holidays and your birthday


• Company pension scheme

Pay: £38,000\.00 per year

Benefits:

• Bereavement leave


• Company events


• Company pension


• Discounted or free food


• Free parking


• On\-site parking


• Sick pay

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