Partnerships Manager
Fyst
Luxembourg
Vollzeit
Remote
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Your Mission
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- Onboard PSP companies onto processing channels brought in by the business development team — from first contact through to live transactions
- Build and maintain integrations with new and existing partners, ensuring a smooth technical and commercial setup
- Own a portfolio of merchant accounts across multiple partner channels — track performance, flag risks, and lead resolution
- Maintain and update a risk register for active partners, staying ahead of compliance, IPS, and acquirer requirements
- Run the merchant account dashboard: volume limits, transactional data, status, and history — always current
- Review and renegotiate financial conditions, including processing rates, settlements, rolling reserves, and deposits
- Handle incoming partner requests across compliance, IPS, and acquirer queries — triage, own, and close
- Resolve settlement delays and debt issues with partners directly
- Identify opportunities to scale capacity and increase efficiency within existing solutions
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- 2\+ years in account management, partner success, or onboarding at a payment service provider, acquirer, or payment infrastructure company
- Solid understanding of payment processing: approval rates, acquiring, financial settlements, risk and compliance frameworks
- Hands\-on experience working with merchant accounts and PSP relationships — you know how the ecosystem works
- Comfortable working with dashboards and data — Excel at an intermediate level minimum; bonus points for experience with BI or operational tools
- Ownership mindset: you manage your own workload, spot problems before they escalate, and bring solutions — not just status updates
- Strong written and verbal communication — clear, structured, professional; able to work with international partners and internal stakeholders across functions
- Resilient in ambiguity: able to prioritize in a fast\-paced environment where processes evolve, and priorities shift
- Fluent Russian and strong English
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- Meaningful Impact: a chance to make a real impact by contributing directly to the growth of a leading fintech company in the payments space!
- Career Development: we’re young, very ambitious, and serious about growth. If you’re driven and want to move fast, we’ll give you the space, support, and real ownership to grow with us.
- A Passionate Team: work side\-by\-side with talented, driven people who genuinely care about what they do.
- Competitive Compensation: matched to your skills, expertise, and impact, with transparent annual performance reviews.
- Remote Work: full flexibility to work remotely from wherever you do your best work.
- Paid Time Off: 20 days of vacation per year, bank holidays, and sick leave.
- Private Health Insurance: annual budget of €1,000 for your personal premium medical coverage.
- Learning \& Development to Help You Work Smarter: conferences, courses, and professional growth, plus a budget for AI tools.
- Coworking Support: dedicated budget for a productive workspace beyond home.
- Well\-Being Allowance: to spend on hobbies and whatever helps you stay energized and at your best.
- Unique FYST Perks: an “Adopt a Pet” day and a Birthday off.
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