Part-time Veterinary Receptionist

Overview
Park Vets are looking for a part\-time receptionist to join our Pontypridd branch on a permanent basis.

At Park Vets we believe that to provide the best possible care for our patients and clients we must also look after each other. We strive towards a friendly, supportive team environment.

Veterinary receptionists are a key part of a practice team in providing optimal patient care and customer service. Within their role, the successful candidate will be the first point of contact for our patients and their human carers!

The ideal candidate would be friendly and empathetic with a drive to be part of a team aiming to provide the best possible care for our patients and clients in a busy veterinary practice.

Previous experience of reception work is preferred but not essential with training provided for the successful applicant.

Responsibilities

• Greet clients and their pets warmly, ensuring a positive first impression of the practice


• Manage appointment scheduling and coordinate client visits effectively


• Answer phone calls, respond to enquiries, and provide information about services offered


• Maintain accurate and organised client records and pet histories


• Process payments and handle billing procedures accurately


• Support inventory management by tracking supplies and ordering stock as needed


• Ensure the reception area remains clean, organised, and welcoming at all times

Requirements

• Previous experience in a veterinary setting is preferred but not essential; training will be provided for specific tasks


• Excellent organisational skills with attention to detail


• Strong communication skills, both verbal and written


• Ability to work efficiently in a fast\-paced environment while maintaining professionalism and compassion


• Proficiency in using computer software for record keeping and scheduling purposes


• A friendly demeanour with a genuine interest in animal welfare and client care


• Flexibility to adapt to changing priorities within the clinic environment

Benefits include:

• 6\.6 weeks paid holiday including bank holidays


• CPD Allowance per annum


• Westfield Health – wide ranging contributions for health and wellbeing treatments – from dentistry to sports massage


• Enhanced paternity, maternity, adoption, shared parental leave and surrogacy pay


• Discounted veterinary fees


• Cycle to Work scheme


• Induction \& training support


• Company sick pay


• Colleague engagement \& development

To apply for the role (or for more information!) please contact us with a CV and covering letter at:

directors@park\-vets.com

Job Type: Part\-time

Pay: £12\.21 per hour

Benefits:

• Company events


• Company pension


• Cycle to work scheme


• Employee discount


• Enhanced maternity leave


• Enhanced paternity leave


• Health \& wellbeing programme


• Paid volunteer time


• Sick pay

Work Location: In person

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