PA to Customer Service Director

Personal Assistant to Customer Service Director

£35,000 - £40,000 | Hybrid | Permanent

This is a rare opportunity to work at board level within a highly regarded, market-leading organisation. You'll be the right hand to a Customer Service Director, sitting at the centre of a fast-moving, high-profile function where your contribution genuinely shapes how the director operates. If you thrive in a role where no two days are the same and you're trusted to get on with things, this is exactly the kind of position that rewards experienced PAs

The Role

• Managing complex diaries, travel and logistics


• Acting as first point of contact for correspondence and queries


• Planning and coordinating key meetings and events, including budget and venue management


• Supporting Board and Committee activity, including Non-Executive Director liaison


• Preparing high-quality documents, presentations and meeting materials


• Maintaining compliant filing systems and supporting onboarding activity

• Proven PA experience at Director or Board level


• Highly organised with strong attention to detail


• Discreet, professional and confident working independently


• Strong communicator with excellent stakeholder management skills


• Experienced in event coordination and logistics


• Proficient in Microsoft Office

• Annual bonus up to 10%


• Pension contributions up to 20%


• 25 days holiday plus bank holidays and a buy/sell scheme


• Health cashback plan, gym contribution and voluntary benefits


• Life assurance and employee discounts

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