Outpatient Waiting List Co-ordinator

To manage the specialty bookings team to ensure that appointments are booked and waiting lists manage in a timely manner and provide a high quality appointments function to the Trust

To ensure that all RTT outcomes are inputted correctly as per the RTT rules suite and Trust patient access policy.

Please note that this job vacancy may close before the advertised closing date if a sufficient number of applications are received. To ensure your application is considered and to avoid disappointment, we advise submitting your application as soon as possible.

To ensure that all RTT outcomes are inputted correctly as per the RTT rules suite and Trust patient access policy

Escalating issues to service leads / manager ensuring that weekly capacity reports down to consultant level are produced and discussed with the relevant operational managers at a fortnightly meeting. This frequency may be amended per specialty with agreement of relevant management teams

Escalating clinic reductions under 6 weeks’ notice, escalating multiple patient moves (more than twice) back to service leads, ensure that any requests for clinic cancellations under 6 weeks are escalated through the appropriate channels

Liaising with the speciality team leaders on a regular basis, ensuring good communication channels are created and maintained with the relevant management teams

To ensure that the outpatient waiting list is validated in its entirety at least once a week via the OPWL PTL. This will ensure that all waiting lists are appropriate and still necessary and ensure that the status of the patient’s RTT clock is appropriate

To oversee any data quality checks and validation as necessary, including but not limited to, new OPWL on non\-ticking clocks, incorrect designation of new and follow waiting lists, validation of the pending waiting list and no future appointment dates

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.

Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award\-winning team.

The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.

We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.

The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.

If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.

Please see attached Jd/PS for more detail.

Please note that this job vacancy may close before the advertised closing date if a sufficient number of applications are received. To ensure your application is considered and to avoid disappointment, we advise submitting your application as soon as possible.

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