OTA Senior Manager (F/M/X) - Fixed term Maternity leave cover

Company Description Join Accor, pioneering the hospitality of tomorrow.

We are a world\-leading hospitality group, a team of over 360,000 dedicated to the art of welcome. We have been designing new ways of experiencing the world for over 50 years.

Job Description

1\. Strategy \& Budget Steering

• Define and steer the ENA OTA strategic roadmap, ensuring alignment with Accor’s distribution vision and the framework set by the Global OTA team


• Consolidate and oversee the ENA OTA budget, surfacing regional insights and business opportunities to guide strategic and investment decisions

• Drive hotel adoption of key OTA levers across ENA


• Leverage best\-in\-class OTA practices across ENA to elevate hotel performance and consistency across ENA


• Orchestrate hotel engagement, including the hotels solicitation and rollout of new features, commercial levers, business opportunities, and/or new OTA


• Design and deploy commercial campaigns across ENA to strengthen OTA performance


• Identify, prioritize, and escalate regional and hotel needs to influence partner roadmaps and internal stakeholders \-especially the Global OTA team

• Coordinate seamlessly with the ENA regional markets teams, the Global OTA team, OTA account managers, and key OTA partners to ensure cohesive execution


• Consolidate regional trends, performance insights, and market intelligence to support agile data\-driven decision\-making


• Monitor KPIs, diagnose performance gaps, and recommend targeted actions. • Ensure operational consistency and alignment across ENA

• Deliver clear, structured, and actionable communication to hotels and regional stakeholders on OTA priorities, opportunities and updates


• Provide expert guidance on OTA topics and oversee the resolution of escalated issues in partnership with Service Now, OTA account managers, OTA partners \& regional markets teams


• Develop and disseminate toolkits, guidelines, and best practices to empower operations


• Foster knowledge\-sharing and maintain strong alignment across ENA

5\+ years’ experience in eCommerce, Distribution or Revenue Management, with solid expertise in OTA management and cross\-functional coordination across markets

Organized \& structured

Excellent communication and stakeholders management

Fluent in English

Business acumen

Thrives in multicultural environment

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