Operations/Transport Manager

About TGM

TGM is a specialist roof maintenance company with over 29 years of industry experience delivering planned and reactive roofing maintenance solutions across the UK. We are seeking an experienced and highly organised Operations \& Transport Manager to support our expanding operations and field\-based Roof Maintenance Engineers (RMEs).

Role Overview

The Operations \& Transport Manager will play a key role in supporting the day\-to\-day operational activities of the business. Acting as the “eyes and ears” of the TGM management team, the successful candidate will oversee operational compliance, workforce standards, vehicle and MEWP management, RAM tracking, and workforce audits across the UK.

This is a hands\-on operational role combining office\-based management with regular UK travel to sites. The successful candidate must be prepared to access roofs, work at height, and inspect works in real time alongside Roof Maintenance Engineers to ensure safety, quality, and operational standards are consistently maintained.

Key Responsibilities

• Manage and support TGM’s Roof Maintenance Engineers (RMEs)


• Oversee operational standards and workforce performance across the UK


• Manage company vehicles and maintain operational compliance


• Coordinate and monitor MEWP usage and operational requirements


• Track and manage RAMS documentation and operational records


• Carry out workforce audits, site inspections, and compliance checks


• Support health \& safety compliance across all operational activities


• Attend sites nationwide to support engineers and site operations


• Inspect roofing works in real time alongside engineers


• Be prepared to access roofs and work at height when required


• Act as the operational link between site teams and senior management


• Ensure company procedures, behaviours, and workmanship standards are maintained


• Maintain accurate operational reporting using Microsoft Office systems


• Support continuous improvement of operational processes and field performance


• Being part of an out of hours on\-call rota

• Previous experience as an Operations \& Transport Manager or similar operational role


• Experience within roofing, construction, facilities management, or working at height industries


• Strong working knowledge of:


• Microsoft Office


• General computer systems and administration


• 7\.5 tonne vehicles


• MEWPs (Mobile Elevated Work Platforms)


• Experience managing field\-based engineering or labour teams


• Full UK driving licence with C1 entitlement


• Working at Height experience essential


• Must be comfortable accessing roofs and inspecting live works on site


• Strong organisational and communication skills


• Ability to travel nationally on a weekly basis


• Professional, proactive, and hands\-on approach


• Ability to work independently and manage multiple operational priorities

• IPAF knowledge or certification


• Health \& Safety awareness


• Experience with operational audits and compliance procedures


• Knowledge of roofing maintenance operations

• Opportunity to join a well\-established and growing specialist contractor


• Varied role combining office and field\-based operational responsibilities


• Supportive management team


• Competitive salary based on experience

• Primarily office based at Gibraltar House, Northallerton


• Weekly travel across the UK to support site operations and engineering teams


• Full\-time position

Benefits:

• On\-site parking

• Operations management: 1 year (preferred)

• 50% (preferred)

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