via indeed · 5 June 2026 ·1 day ago

Operations Support Administrator

J&M MURDOCH & SON LTD
Neilston Full-time
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J\&M Murdoch \& Son Ltd \| Neilston

Due to continued growth and expansion, J\&M Murdoch \& Son Ltd are recruiting an Operations Support Administrator to join our busy operational team.

This is an excellent opportunity for an organised and proactive individual who enjoys working in a fast\-paced environment and wants to play a key role in supporting our drivers, customers and operational teams.

As a family\-run business with over 60 years of experience within waste management, recycling and haulage, we take pride in the reputation we have built across the industry. We continue to invest in our fleet, facilities and people, creating long\-term opportunities for individuals who want to be part of a professional, hardworking and supportive team.

No two days are the same. From supporting daily planning activities and driver administration to processing invoices and customer enquiries, you will be at the heart of keeping our operation running efficiently.

Job Role

Operations Support Administrator

Location: Neilston

Hours: 40 hours per week

Job Type: Full\-Time, Permanent

Holiday Entitlement: 28 days including statutory holidays

Duties \& Responsibilities

  • Monitor driver attendance, clocking records and holiday requests

  • Prepare and issue customer quotations as directed by the operational team

  • Manage and respond to incoming emails, actioning requests or directing enquiries to the appropriate department

  • Update operational planning schedules and driver allocation sheets

  • Process customer credits and administrative adjustments

  • Check and process purchase invoices and input information into Sage

  • Raise jobs within the transport management system for driver allocation

  • Prepare driver work schedules and start times for the following day

  • Maintain accurate operational records and administration systems

  • Support the wider operational team with day\-to\-day administrative activities

  • Build positive working relationships with customers, drivers and colleagues
Qualifications, Skills \& Experience
  • Previous administration experience within a busy office environment

  • Good working knowledge of Microsoft Outlook, Word and Excel

  • Experience using Sage would be advantageous

  • Strong organisational and time management skills

  • Excellent communication and customer service skills

  • Ability to prioritise workload and manage multiple tasks effectively

  • High level of accuracy and attention to detail

  • Ability to work independently and as part of a team

  • Positive, flexible and proactive approach to work
Experience within transport, logistics, waste management or operational environments would be advantageous but is not essential.

What We Offer

  • Competitive salary package

  • Company Pension

  • Full\-time, permanent employment

  • Ongoing support, training and development

  • Free onsite parking

  • Opportunity to join a well\-established and growing family business

  • Friendly and supportive team environment

  • Long\-term career opportunities within a growing operation
Working Pattern
  • Monday to Friday

  • 40 hours per week

  • Alternating weekly shift pattern:

  • Week 1: 8:00am – 5:00pm

  • Week 2: 8:30am – 5:30pm

  • Office\-based role
If you are looking to join a growing business where your contribution genuinely makes a difference and where no two days are the same, we would love to hear from you.

Apply now by sending your CV to: tipper@jmmurdoch.com

Pay: £27,976\.00 per year

Benefits:

  • Canteen

  • Company pension

  • Employee discount

  • Free parking

  • On\-site parking

  • Referral programme
Application question(s):
  • Do you currently have the legal right to work in the UK?

  • Are you confident using Microsoft Outlook, Word and Excel?

  • Are you able to reliably commute to Neilston on a daily basis?
Experience:
  • administration: 1 year (preferred)
Work Location: In person

The market for this type of role

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J&M MURDOCH & SON LTD

2 open positions · Neilston

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