Operations & Office Success Manager

Who we are

Artefact is a global leader in data and AI consulting services, dedicated to accelerating the adoption of data and AI to positively impact people and organizations. We specialize in AI transformation and data\-driven marketing to drive tangible business results across the entire enterprise value chain. Through our expertise in data science and AI technologies, we deliver impactful projects at scale across industries.

With more than 2,000 employees across 27 countries, we partner with over 1,000 clients, including leading brands such as Samsung, L'Oréal and Sanofi.

We provide end\-to\-end support, from strategy to operations, covering areas such as data strategy, governance and quality, AI factories, data platforms, forecasting, marketing and sales solutions, AI applications, and specialized consultancy services tailored to different industries.

About the Role

For our Dutch office in Utrecht, we are looking for an Operations \& Office Success Manager who thrives in a dynamic environment and enjoys bringing structure, organization, and energy to the workplace. You will play an important role in supporting daily operations and creating a positive office experience for both employees and visitors, while taking ownership of office initiatives and internal \& external events.

Your Role
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As an Operations \& Office Success Manager, you will support a wide range of operational, administrative, and coordination activities across the business. Working closely with our People and Finance team, you will help ensure processes run efficiently and contribute to an engaging and well\-organized workplace.

You will be responsible for:

Office Management

• Maintain an organized and welcoming office environment.


• Manage office supplies, weekly office orders, and storage systems.


• Handle and organize incoming physical mail for HR and Finance.


• Coordinate office improvements, including decoration projects and furniture orders for new office spaces.

Finance Support

• Process accounts payable in Exact Online.


• Manage company credit card and employee expense report administration.


• Support the Finance team with ad\-hoc tasks and projects.


• Assist with budgeting, financial planning activities, and ERP administration (e.g. timesheets).

People \& Event Support

• Coordinate team events from planning through execution, including participant management.


• Organize gifts and special gestures for milestones, celebrations, and key occasions.

Marketing \& Communications

• Collaborate on marketing initiatives, social media activities, and client events.


• Support internal and external communication initiatives where needed.

• 1–2 years of experience in office management, hospitality, administration, or a similar support role.


• Strong organisational skills with a structured and proactive way of working.


• Comfortable working with MS Office and ideally experienced with Exact Online.


• Familiar with basic financial administration, such as processing invoices, expenses, and supporting budget\-related tasks.


• Fluent in English, written and spoken.


• Detail\-oriented with a hands\-on mindset and the ability to work independently.


• Confident in managing calendars, coordinating events, and handling multiple priorities at once.


• Based in or willing to work from the Utrecht office 4 days per week

• Career growth opportunities: we're committed to your professional development. With a focus on continuous learning and promotions, you'll have ample opportunities to advance your career at Artefact.


• Culture of celebration: we take pride in our work and celebrate successes together. Expect regular team events, fun activities, and a collaborative spirit that makes coming to work enjoyable.


• Competitive rewards: we offer a comprehensive benefits package including a competitive salary, travel \& phone reimbursements, remote work allowance and a Onefit membership discount.


• Work\-Life balance: maintain a healthy balance with a flexible work environment that allows flexibility.


• Fuel your day: Enjoy a delicious and healthy lunch provided daily with an extensive organic buffet.


• Weekly unwind: relieve stress and promote relaxation with a weekly massage session from our office physiotherapist.


• Centrally located: our modern office is conveniently situated next to Utrecht's central station \- perfect for easy commuting!

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