Operations Manager
Introduction
We are Scotland’s leading and fastest growing signage and wrapping company. We recently moved into our brand new, state\-of\-the\-art HQ which gives our team a beautiful and very modern workplace. This provides us with very solid foundations for our continued growth plans!
The successful candidate for this role will perform a vital and pivotal role in the company and work very closely with the Managing Director and Senior Management Team in order to lead the day\-to\-day operations of our print, production and installation teams.
We are looking for someone who can develop a performance driven environment centered on ownership, accountability, and transparency. To achieve this, you’ll engage the hearts and minds of our colleagues, inspiring a proactive, motivated team. Through consistent coaching and mentoring, you’ll ensure our people feel supported and empowered to develop.
We are seeking a detail\-oriented and highly organized person to join our team. Excellent operational metrics are built on great relationships, combining technical competence and compliance with a natural, engaging communication style. Someone who knows how to manage change effectively, how to motivate a diverse team, problem solver, reliable and trustworthy.
We are a small, independent, growing company with a team of 30\+. The job title for this role is Head of Operations, and it is part of our Senior management team.
Responsibilities
Leading \& developing a high\-performing team of 15 sign makers and printers. This team of 15 includes 4 team leaders who will assist you in managing our full operational team.
Experience scheduling in a very fast paced environment and excellent planning skills.
Experience managing weekly targets and business performance.
Strong understanding of compliance, implementing systems, operational procedures and driving operational excellence.
Experience dealing with recruitment, performance management and staff development.
A proven track record of improving business performance and customer satisfaction.
Delivering strong commercial performance and P\&L accountability.
Identifying opportunities for business growth, profitability and contract retention.
Maintaining exceptional standards and strong commercial background.
A competent communicator and ability to present to colleagues, peers and clients.
Proficient with Microsoft Word, Excel and Power point.
Ability to motivate a diverse team with a Safety\-first mindset.
A thorough understanding of safety, quality, and best practice housekeeping standards.
Positive, energetic, enthusiastic and passionate about leading and developing people.
Highly organized and able to prioritize effectively.
Commercially aware and results driven, professional and accountable.
Confident making decisions and taking ownership.
Comfortable working in a fast\-paced environment.
Someone who genuinely enjoys helping businesses and people grow.
What’s in it for you?
This isn’t just a job, it is a genuine opportunity to make your mark, take the next step in your career, and join our industry\-leading company! We offer a highly supportive environment where new ideas are welcomed, giving you the backing to learn, grow, and achieve your long\-term ambitions. If you are looking for a meaningful career move with a company that invests in your future, we would love to welcome you to the team.
Work Location: In person Monday to Thursday 8\.30am – 5pm and Friday 8\.30am – 5pm
Job Type: Full\-time
Benefits:
Casual dress
Company pension
Cycle to work scheme
Team events
Dedicated parking space
Employee discount
Guaranteed Christmas holidays
Employee accident insurance
Development opportunities
On\-site gym, games area, well equipped kitchen and break out area.
Daily complimentary cereal, bread/toast, fresh fruit, tea and coffee.
Job Type: Full\-time
Pay: £40,000\.00\-£48,000\.00 per year
Benefits:
- On\-site parking
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