Operations Manager
Popeyes UK
Glasgow
Full-time
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Operations Manager
Popeyes UK \| Multi\-Site Restaurant Leadership \| Competitive Salary \+ Bonus \+ Car Allowance
Love fried chicken? Love leading people? We're looking for an epic Operations Manager to take ownership of multiple restaurant locations across your area.
You'll be a regional leader of culture and standards—coaching your General Managers, driving sales and profit, and bringing our "Bring the Fun" value to life. If you've got a proven track record in hospitality or restaurant management and you're ready for a multi\-site leadership role, we want to hear from you.
What you’ll do here
- Oversee the daily operations of multiple locations, ensuring efficiency and profitability
- Ensure compliance with all regulatory requirements and safety procedures
- Build, develop and retain a high\-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations
- Put the customer first in everything you and your teams do, driving service and guest reviews/feedback
- Ensure food quality standards uphold our ambition to be the most loved QSR brand
- Collaborate with the Chicken HQ teams to gain the support and expertise you need to drive your store forward
- Implement and maintain operational policies, procedures and standards across all locations
- Monitor and analyse financial performance, budgeting and cost control measures
- Drive continuous improvement initiatives to enhance operational effectiveness
- Strong experience and proven track record in a multi\-site, hospitality business, ideally QSR or casual dining
- Excellent organisational and problem solving abilities
- Always leads by example, lives and breathes an epic guest experience and drives KPIs
- Strong leadership and interpersonal skills with the ability to motivate and inspire
- Extensive experience recruiting, developing and talent planning within your store teams
- Demonstrated ability to analyse financial data and make sound business decisions
- Knowledge of regulatory compliance and safety standards
- Competitive salary and bonus scheme
- £5k car allowance
- Company car scheme
- Benefits platform, inc. gym discounts and cycle to work
- Career progression opportunities
- Private healthcare
- Life assurance
- 33 days annual leave
- Birthday day off
- Free chicken!
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