Operations Manager
ECS Engineering Services Ltd
Leeds
Full-time
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Catalyst Engineering have a requirement for an experienced Operations Manager, who has an extensive background in Steel Fabrication.
This role will require hands\-on management of a small workshop team (currently 5 operatives and 1 administrator), as well as customer relationship management, estimating, process improvement, Financial controls/reporting and IT system implementation.
The successful candidate will lead the integration of ECS’s accounting and project management systems into Catalyst Engineering and will be pivotal in driving efficiency, profitability, and long\-term growth
Key Responsibilities
- Day\-to\-day management of the fabrication workshop, ensuring efficient delivery of projects to time, budget, and quality.
- Manage production schedules, allocate resources, and oversee quality control.
- Line management of the fabrication team and administrator, including motivation, performance, training, and development.
- Serve as the primary point of contact for existing and new clients, building strong relationships and generating repeat business.
- Advise and participate in estimating and quoting for new works, working closely with ECS colleagues where appropriate.
- Full ownership of P\&L management.
- Strategic planning and business development.
- Work closely with ECS Finance to manage monthly reporting, invoicing, and financial controls.
- Any other duties assigned in line with the scope and seniority of the role
- Steel fabrication knowledge essential, with practical understanding of fabrication processes and standards.
- Previous supervisory or management experience in a workshop/engineering environment.
- Estimating experience, including preparation of quotations and commercial offers.
- Strong customer relationship management skills, with a professional and proactive approach.
- Experience in implementing new IT or accounting systems into small businesses, and the ability to train and motivate others to adopt them.
- Excellent communication and leadership skills with the ability to manage, motivate and develop small teams.
- Self\-starter with the ability to work independently, manage competing priorities, and drive business improvements.
- Strong commercial acumen, including an understanding of costs, margins, and financial controls
- Ability to process information accurately, quickly and logically.
- Ability to introduce new ideas and drive improvements with scope of the role
- Recognises the importance of a team ethos
- Willingness to undertake professional development, which may entail working in your time to achieve.
Benefits:
- Company pension
- Health \& wellbeing programme
- On\-site parking
- Management of production schedules, resources, quality and health and safety are key skills that a successful applicant will possess. Please provide some details of your past experiences.
- Please provide brief details of your experience in financial management, planning, and reporting in a business environment.
- The role requires a sound understanding of structural and architectural metalwork fabrication. Please demonstrate a suitable level of competence.
- Customer service is of utmost importance in the business. Please expand on your abilities/experiences in a client\-facing role.
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