Operations Manager

Purpose of role:

Lead on all business operations within the charity, ensuring the charity is compliant with all regulatory requirements and that the operations of the charity run smoothly.

Main duties and responsibilities:

• Lead and support office and operational teams, fostering a positive and inclusive culture.


• Provide reports to the SLT on key governance and quality assurance activities, emerging risks and recommend suggested operational improvements.


• Manage recruitment, workforce development and performance procedures, working closely with the Football Club’s People team.


• Oversee budgets, service level agreements and resource allocations.


• Lead on and ensure compliance with health and safety, safeguarding \& data protection policies \& procedures.


• Implement effective processes and arrangements for managing and mitigating risk, including oversight of risk management systems.


• Lead on the Premier League Charitable Fund/English Football League in the Communities ’Capability Code of Practice process ensuring full operational compliance.


• To manage and lead on the Charity’s policies, reviewing and writing amendments to policies in line with review dates and/or any regulatory/compliance requirements.


• Act as the Charity’s Designated Safeguarding Officer, building a strong safeguarding culture within the organisation.


• Support the programme delivery departments by providing an efficient and effective operational infrastructure, including; IT, Health \& Safety, Vehicles, Facilities Management.


• Work closely with colleagues to drive excellent standards and to improve efficiency, processes, and procedures to optimise capacity and productivity.


• Lead on the development and implementation of the charity’s quality assurance procedures.


• Lead on the development and implementation of sustainability initiatives.


• Adhere to all policies and procedures, including safeguarding and EDI.


• To perform other duties as required in line with the aims and objectives of BWitC.

Benefits:

• Casual dress


• Company events


• Company pension


• Employee discount


• Free parking


• On\-site parking


• Sick pay


• Store discount

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