Operations Coordinator
We’re a fast\-growing, direct\-to\-consumer cosmetics e\-commerce brand with a passion for delivering natural beauty products that people love — fast, efficiently, and globally.
We're scaling rapidly and investing in the people and systems that will shape our next phase of growth. If you're excited by beauty, efficiency, and people\-centered operations — read on.
The Opportunity
We’re looking for a highly organised, ambitious, and tech\-savvy Operations Coordinator to join our on\-site team. You’ll serve as the central link between our ground ops team and virtual operations — keeping everything connected, on track, and flowing smoothly.
This is a high\-visibility role perfect for someone who thrives in dynamic environments, and wants to grow into a leadership position within operations. For the right candidate, this role comes with a direct path to becoming an Operations Manager within 12 months.
Key Responsibilities
- Coordinate the manufacturing schedule, keeping tabs on all aspects of inventory
- Oversee task assignment and productivity tracking of the virtual team (customer support, admin, order tracking)
- Monitor order flow, identify bottlenecks, and ensure quick resolution of issues
- Be the go\-to point for cross\-team coordination and operational escalations
- Keep on top of digital inventory levels, including both raw materials and finished goods
- Communicate with suppliers across the world, managing orders in motion and forecasting for new orders
- Gathering quotations for shipments weighing up to 30 tonnes, including road, air and sea freight
- Collaborate on short\-term planning and review key metrics
- Prepare operational reports and share insights with the Head of Operations
- Support training and development for virtual team processes
- Participate in strategic planning with senior operations leadership
- Contribute to staffing forecasts, SOP updates, and process improvements
- Drive new systems or tools to improve communication and efficiency
- Champion culture, consistency, and excellence across teams
- 3\+ years in operations, logistics, e\-commerce, or team coordination roles
- Confidence in managing remote teams or external partners
- Excellent communication, planning, and organizational skills
- Experience with ERP's \& MRP's and other tech softwares such as Shopify, Linnworks, Slack, Google Workspace.
- A solutions\-first mindset, adaptability, and strong attention to detail
We believe in growing leaders from within. For the right person, this role offers an exciting opportunity to grow into a senior operations role with increasing ownership and strategic influence.
If you love to lead, organise, and connect teams — and are looking to build a long\-term career with a brand on the rise — this is your runway.
Our environment rewards proactivity, emotional intelligence, and clear communication — qualities we find often shine in candidates who are driven, thoughtful, and naturally collaborative.
Why You'll Love Working With Us
- Join a forward\-thinking beauty brand making big moves in the e\-commerce space
- Work closely with company leadership and see your impact daily
- Be part of a high\-performing, collaborative, and empowering culture
- Real responsibility, real growth, and room to shape your future
If this sounds like your kind of challenge, we’d love to hear from you.
Job Type: Full\-time
Pay: £28,000\.00\-£35,000\.00 per year
Benefits:
- Company pension
- Free parking
- What makes you the right fit for this role?
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