Operations Coordinator / Administrator
Posted: 02/06/26 Recruiter: Four Squared Recruitment Ltd Reference: 3117129009 Type: Permanent Salary: £35,000 \- £40,000 Annual Location: City, Birmingham Description: Role: Operations Coordinator
Location: Cradley Heath \- fully site based
Hours of work; 7\.30am\-4pm Monday to Friday
Salary: £(phone number removed)
My client are a fast growing, dynamic roofing specialist, who provide roofing solutions to residential and commercial customers throughout the Black Country and Birmingham.
The Role:
They are seeking an experienced and highly organised Operations Coordinator to join their core team. This is a varied, full\-time position where no two days are the same. This role is crucial in ensuring that the administrative processes run smoothly and efficiently, coordinating project logistics.
The ideal candidate will possess strong organisational skills, a keen eye for detail, and a proactive approach to problem\-solving, contributing to the overall success of the organisation.
Key Responsibilities:
- + Coordinate and oversee daily office operations, ensuring all administrative activities run smoothly, efficiently, and to a high standard.
+ Deliver exceptional customer service by managing enquiries from clients, suppliers, and staff through both telephone and written communication.
+ Arrange and schedule materials, skips, and scaffolding across multiple projects, ensuring timely delivery and resource availability.
+ Provide regular updates to customers throughout each stage of their project, ensuring clarity and confidence in the process.
+ Communicate daily with the Operations Manager to support planning, decision making, and operational continuity.
What We're Looking For:
Proven experience in an administrative or operations management role is essential (construction/roofing experience is a big plus)
Positive, enthusiastic, and self\-motivated individual
Confident communicator \- excellent phone etiquette and communication skills, both written and verbal.
Strong organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.
Ability to work independently as well as part of a team, demonstrating leadership qualities where needed.
Able to handle pressure and the occasional tricky customer
Willing to learn and grow with the business and be a key contributing team member
Benefits:
- 20 days holiday plus bank holidays
- Stakeholder pension scheme
- Quarterly Team Events
- Free parking
If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.
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