Operations Associate, Lime Logistic Partner

Job Title: Operations Associate

Location: Battersea, London

About the Role

We are an official operations partner of Lime. London's leading micromobility platform.

We are a field operations company delivering services on behalf of leading micromobility in London. We are looking for an Operations Associate to join our small team and take day\-to\-day ownership of our driver operations. This is a hands\-on role suited to someone who is organised, proactive, and comfortable managing people and logistics simultaneously.

Key Responsibilities

*Driver Recruitment and Onboarding*

• Conduct driver interviews and manage the onboarding process end to end


• Oversee completion of registration forms and contract signing


• Deliver driver training and ensure all documentation is in order


• For battery drivers, confirm that required equipment such as crates is in place before deployment

*Driver Performance and Retention*

• Monitor new drivers closely during their first week, gathering feedback and assessing engagement


• Track the ongoing performance of active drivers, ensuring tasks are completed correctly and on time


• Ensure retrieval and move drivers are dispatched to their designated zones daily


• Monitor big van driver schedules for retrieval and move shifts, verifying task completion

*Driver Support and Communication*

• Act as the first point of contact for driver questions and issues, resolving them efficiently


• Investigate and resolve driver\-related issues raised by the client


• Send group announcements promptly, including time\-sensitive operational updates such as depot closures or zone changes

*Shift Planning and Coordination*

• Prepare daily and weekly shift schedules for move, swap, and retrieval operations


• Coordinate driver deployment to specific zones as directed by the client


• Maintain order and structure within the battery operation at the depot

*Fleet and Depot Management*

• Manage van handovers and collections


• Arrange vehicle maintenance by coordinating with the mechanic when required


• Transport damaged batteries to the client or organise for this to be done


• Resolve day\-to\-day issues arising at the depot

*Compliance and Administration*

• Track penalty charge notices (PCNs) issued to company vehicles


• Notify the relevant driver and ensure fines are correctly applied to their invoices

What We Are Looking For

• Some experience in logistics, field operations, or a coordination role


• Strong organisational skills with the ability to manage multiple priorities at once


• Clear and confident communicator, both written and verbal


• Ability to respond quickly to time\-sensitive situations


• Full UK driving licence, or a firm commitment to obtaining one


• Fluent English is essential


• Turkish language skills are a strong advantage

Right to Work

We hold a valid UK Sponsor Licence and welcome applications from candidates on the Ankara Agreement (ECAA) route.

Working Pattern

Full\-time, on\-site at our Battersea depot.

Start Date: As soon as possible

Pay: £28,000\.00\-£32,000\.00 per year

Benefits:

• Casual dress


• On\-site parking

Application question(s):

• Do you hold a valid UK driving licence?


• Have you previously worked in a role involving driver management?

Work Location: In person

This listing is from indeed. View original listing ↗