Operations Administrator

We’re looking for an Operations Administrator to join our Operations team at our Thame office. The core function of this role is to deliver the operational requirements to ensure the app is full of vibrant content and that our retailers receive the best\-in\-class customer support.

Ideal Location: Stokenchurch, United Kingdom, HP14

Hybrid working available

Salary: Up to £26K DOE

Key Responsibilities:

• To ensure that account tool\-kits (e.g. Field/Supplier documentation) are produced and dispatched to required standards and timescales.


• To ensure that account equipment is distributed, and asset management is completed in support of service delivery.


• Follow an audit/QC process on contracts/photographs and work complete


• Ensure that working processes are documented


• Participate in reviewing current working practices and procedures/ systems.


• Represent operational team at Field Meetings as required.


• Use relevant software / systems to maintain effective field support e.g. salesforce


• Complete field visits and ensure that the learning from these visits are documented and shared as appropriate.

Behaviours/attitude

• Ability to work under pressure and with a wide range of people.


• Ability to multi\-task and manage your own deadlines, negotiating as appropriate.


• A positive reaction to change – in a fast\-moving environment, always with a can\-do attitude


• A confident communicator who problem solves and flags potential issues, asking lots of questions to ensure understanding.


• Experience of MS applications (Outlook, Word, Excel, PowerPoint)

What's in it for you?

• Salary: Up to £26K


• Hybrid working


• *Generous Holiday Package**: Recoup with 26 days of holiday plus bank holidays, extending by one day each year of service up to a generous 31 days.*


• *Work\-Life Balance:* *Take control of your work\-life balance with the flexibility to buy and sell holiday days.*


• Pension Plan: *Secure your future with a generous pension plan*


• Corporate Social Responsibility*:* *Engage in meaningful CSR initiatives with dedicated days for giving back to the community through charitable activities.*


• Employee Assist Programme:Comprehensive support for mental health, including up to 8 confidential face\-to\-face or virtual counselling sessions annually. Prioritise your well\-being with professional guidance whenever you need it.


• DIGICARE\+ App:*Enjoy convenient access to second opinions from doctors, personalised counselling sessions, expert nutritionist advice, and gym membership discounts—all in one place!*

At CPM, we are proud to foster an inclusive work environment. We believe in a workplace that celebrates the unique perspectives and skills of all individuals believing this makes us stronger and more innovative.

Should you require any adjustments or support during the application process, please don't hesitate to let us know. Our goal is to help you feel comfortable and confident, allowing you to showcase your unique skills and abilities to their fullest potential.

Please contact Recruitment@recruitmentgroup.org after completing your application to see how we can best support you.

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